@AerLingus day 4 and you still haven’t located my snowboard....your customer service rep has advised me that if the board is not found “you will receive some of the money back for it”.....absolute joke...I will not be out of pocket for your incompetence
@AerLingus 3 days later and still no snowboard. I then get informed that you recover 79% of luggage....not reassuring at all! €800 brand new gear gone....which you will be paying for if it is lost
@AerLingus not impressed in the slightest, brand new snowboard equipment missing the very first time I try to bring it away. Now I’m out of pocket €140 for having to rent