We're delighted to add Stellar to our collection – a contemporary statement armchair. Cocooning you in comfort, Stellar is a truly one-of-a-kind piece.
Adorned in the richness of the new Piccalilli Smart Velvet, Stellar stuns with both style and function.
To kick off 2026, we're naming the beautifully elegant, refined Isla as our Sofa of the Month. Loved for its classic charm, Isla graces any room with sophistication and luxury.
Pictured in the new, gorgeous Caper Smart Velvet, Isla has never looked more elevated and inviting.
@LindsayTrombley Unfortunately, while our customer service team are working to respond to all queries as soon as possible, we're receiving a high volume of contact at the moment so it is taking longer than usual. We understand this is frustrating but thank you for your patience in the meantime.
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@LeopardLil77 Good afternoon. We are sorry to hear that you've not received your order as expected or been able to contact the customer service team. If you could kindly provide your SO order number then I will escalate your query. Kind regards, Lucy
@pingpongpea Good afternoon. We are very sorry that your footstool is not up to the standard as expected and that you've not yet received communication from the team. If you could kindly provide your SO order number then I will escalate this. Kind regards, Lucy
@robtaylor Good morning. We are very sorry to hear that your order has not been delivered as expected. If you could kindly provide your SO number then I will escalate this with the customer service team to be in contact. Kind regards, Lucy
@nicscho Good morning. Our sincere apology, this tweet was not linked up with the DM received. I have passed this information on to the customer service team who hope to respond as soon as possible. Thank you for your patience. Kind regards, Lucy
@nicscho Good afternoon, we're sorry to hear you've not yet received a response from our customer service team. If you could kindly provide your SO order number then I will escalate this with the team to investigate. Thank you for your patience
@Caitrionamay Good afternoon, thank you for reaching out. We are sorry that your sofa was not delivered as expected. If you could kindly provide your SO order number then I will escalate this with the team. Kind regards
@amyshaw20 Good afternoon. We're currently experiencing a high volume of contact and we sincerely apologise that you've not yet received communication from our customer service team. If you could kindly provide your SO order number then I will escalate this with the customer service team.
@bridget_the_gap Good morning. Our sincere apologies that your sofa was not delivered as expected. If you could kindly provide your SO order number then I will escalate this to the customer service team. Thank you for your patience in the meantime.
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@nicscho Good afternoon. We're very sorry that you're yet to receive communication from the customer service team. If you kindly provide your SO order number then I'll escalate this with the customer service team. We sincerely apologise again for the delay and thank you for your patience.