Melanie Steel

Wife & a Mommy to an 14 year old and struggling to survive both of those with a full time job and still manage to get myself together every day! ❤️

[Melanie Steel @solareclipsion]

@Frigidaire I messaged you. I also tried chatting with a representative on your website. That experience has been less than helpful. I hope someone here can actually assist me instead of brushing me off onto the repair contractor you use that didn’t show up or answer me in the first place

[Melanie Steel @solareclipsion]

@Frigidaire if you schedule someone for a service appointment for an appliance on a Saturday, you should have customer service open on a Saturday. My appointment was 8-12 and no one has showed up, called, emailed or contacted me at all. And your customer service is not open.

[Melanie Steel @solareclipsion]

Clearly @SHEIN_Official is being shady. They refuse to issue me a refund check and insist on getting me my refund and stolen $600 through shady transactions that my bank keeps flagging. They refuse to help me! @cnnbrk @FoxNews @ABC

[Melanie Steel @solareclipsion]

@SHEIN_Official what kind of company issues refunds by taking money out of the customer’s account? And then argues with the customer when the customer said the bank said that this is shady behavior. You are wrong. You are liars. I want a check issued. Stop being shady.

[Melanie Steel @solareclipsion]

And now @SHEIN_Official is trying to ask me to involve my husband’s bank account in their scam. As if stealing $600 from me wasn’t enough, they want to mess around with me some more. Be a good company and issue a check.

[Melanie Steel @solareclipsion]

@SHEIN_Official I want my refund by check or another form of payment that does not involve me doing anything on my end. I will not stop until I get my money that you stole from me back. Your shady business practices should be exposed. Stop making me do the work

[Melanie Steel @solareclipsion]

@SHEIN_Official should be able to just issue a check in the mail. Why is this so hard? I do not trust your shady company anymore. You stole money from me. You are rude. You are condescending. You are a horrible company. You are the worst of the worst.

[Melanie Steel @solareclipsion]

I want my money back from @SHEIN_Official without having to go through hoops, without having to “send” money, without downloading shady apps that my bank flags. Why would I trust a shady company over a bank? 🏦 there has to be a better way to refund me!

[Melanie Steel @solareclipsion]

What kind of “reputable” company has the customer jumping through hoops to get a refund? It’s been a week and they can’t assist me. What kind of good company cannot issue a check as a refund? What a bunch of scammers. @SHEIN_Official is full of liars and thief’s.

[Melanie Steel @solareclipsion]

Forgive me for not trusting your idiot company anymore. If I can give anyone in this world of advice, don’t buy anything from @SHEIN_Official it should not take a week for someone to get a refund and money definitely should not have been taken out of my account while trying

[Melanie Steel @solareclipsion]

@SHEIN_Official customer service with Sheehan has been jerking me around for days then they’re trying to blame me blame my bank and blame everyone else for their screwup and then the rep has the nerve to be condescending. If you had money stolen from you, you would not be calm

[Melanie Steel @solareclipsion]

@SHEIN_Official Have a look at what? I’ve spoken to 4 different representatives on what’s app with no helpful results and a lot of condescending attitude. Have someone check what’s app to see the full story

[Melanie Steel @solareclipsion]

@SHEIN_Official customer service is the absolute worst I’ve ever dealt with. Instead of a simple refund, I’ve had money removed from my bank account by them numerous times! I’m so upset. I’ve been dealing with this for days and it keeps getting worse.

[Melanie Steel @solareclipsion]

And now @SHEIN_Official @SHEIN_Dms is ignoring me. They want me to do something I actually can’t do so their solution is to not respond to me. Just give me my refund and stolen funds and I will leave you alone. It’s that simple.

[Melanie Steel @solareclipsion]

“Just try your best,you can deposit atleast 100 dollars in your account you will get your refund process directly to your bank without using third party applications .Thank you”

Could this be more condescending @SHEIN_Official I would have money in my account if you didn’t steal

[Melanie Steel @solareclipsion]

@SHEIN_Dms @SHEIN_Official is really trying to scam. They are trying to tell me I have to have $100 in my account for them to process a refund. I would have money if they hadn’t stolen $400+ from my account trying to do the refund. I have nothing left to put in! Stop lying!

[Melanie Steel @solareclipsion]

@SHEIN_Official @SHEIN_Dms is absolutely 100% full of it. They are trying to tell me I have to have $100 in my account for them to process a refund. They have already stolen over $400+ from me. I have nothing left to put in my account. Just return my money and stop being shady.

[Melanie Steel @solareclipsion]

I will not be silenced. I am being scammed by @SHEIN_Official and I’m over it. I’ve been lied to, stolen from and scammed. I am now unable to pay my car insurance on time because they do not know how to give money back instead of take it. My anxiety is through the roof.

[Melanie Steel @solareclipsion]

@SHEIN_Official is still trying to make this situation about them. You stole money from my bank account under the false guise of a refund. And have the nerve to ask me to get money from somewhere to have in my account to process the refund? What kind of scam are you running?

[Melanie Steel @solareclipsion]

My anxiety is through the roof because of @SHEIN_Official & @SHEIN_Dms and no one at this company knows what they are doing enough to solve this issue that’s been going on for days. Thanks to this company my bank account is in the single digits. I’m so upset and mad. 😢

[Melanie Steel @solareclipsion]

In addition to @SHEIN_Official screwing up my refund, draining my bank account, not giving an answer what to do with the items I was sent by mistake on their end, and just being rude & telling me to calm down, they also take a really long time to respond to messages on WhatsApp