@artguy@deepsync There is one significant and very serious problem with the product that some backers have reported: for some backers, the Solartab C will not charge via the solar panel. We take this issue VERY seriously, and replacements WILL be issued.
@artguy@deepsync The Solartab C is mainly used to charge via the solar panel. When in need of an AC adapter, you can use the one that came with your phone / tablet / ebook reader. The changes made to the finished product are minimal and insignificant compared to what we envisioned in the campaign
@artguy@deepsync The solar panel is still water resistant and has been verified by our QC company to be so. We did not want to put plastic plugs in the ports on the Solartab C and our manufacturer was unfortunately unable to reliably make the ports on the production version so.
@artguy@deepsync The battery in every unit should be as advertised. We have verified this by 3rd parties (we have to, for large scale shipping etc and random QC samples). Keep in mind that not all batteries charge as efficiently as they optimally could, which is one possible source of the problem
@TroyGarland@Indiegogo Yours will come this spring, along with all other Indiegogo perks. We are shipping to all Indiegogo backers this spring, and are sorry that you aren’t all receiving it at the same time.
@artguy@deepsync The statement “do not resemble the item we all pledged for” is at best an extreme exaggeration. We thoroughly quality controlled the Solartab C before commencing shipping. We are shipping a high quality product that matches our ambitious vision for our dream solar charger.
@artguy@deepsync Those having problems with charging the Solartab C via the solar panel will receive replacements. These replacements will be sent using a better shipping method. The fact that they’re malfunctioning is believed to be due to damage during transport.
@artguy@deepsync It is not correct that the Solartab C doesn’t charge. All units we tested charged successfully via the sun, and successfully charged USB units such as iPhones and USB-C units such as the Nintendo Switch. Some backers report it charges correctly, others report having problems.
Our fulfillment partners have have started shipping the Solartab C #Indiegogo perks to backers around the globe - please see our latest Project Update on @Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@PaulDByford Hi! Our fulfillment partners have have started shipping the Solartab C Indiegogo perks to backers around the globe - please see our latest Project Update on Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@artguy@deepsync Hi! Our fulfillment partners have have started shipping the Solartab C Indiegogo perks to backers around the globe - please see our latest Project Update on Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@TroyGarland@Indiegogo Hi! Our fulfillment partners have have started shipping the Solartab C Indiegogo perks to backers around the globe - please see our latest Project Update on Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@pinnhead1987 Hi! Our fulfillment partners have have started shipping the Solartab C Indiegogo perks to backers around the globe - please see our latest Project Update on Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@pinnhead1987 Hi! Our fulfillment partners have have started shipping the Solartab C Indiegogo perks to backers around the globe - please see our latest Project Update on Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@pinnhead1987@Indiegogo Hi! Our fulfillment partners have have started shipping the Solartab C Indiegogo perks to backers around the globe - please see our latest Project Update on Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@pinnhead1987@Indiegogo Hi! Our fulfillment partners have have started shipping the Solartab C Indiegogo perks to backers around the globe - please see our latest Project Update on Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@bigmoneytony Hi! Our fulfillment partners have have started shipping the Solartab C Indiegogo perks to backers around the globe - please see our latest Project Update on Indiegogo: https://t.co/roVs5XRQZ6. More tracking numbers are sent out every week.
@deepsync Hi Deepsync. We strive to deliver only the very best premium quality products. Some backers have reported that they received units unable to charge via solar. This is a rare manufacturing error and replacements will be issued. We apologise for the inconvenience.