Sol Kahn

IT Geek, Music Fanatic, Cyclist, Lover of good times, fairness, & adventures. #sayYes

[Sol Kahn @solkahn]

Really wanna go to Racing tonight but don’t quite have the scratch? I’ve got 2 tix I can’t use. DM if you want them.
GUTTED I can’t go, these guys *rock* https://t.co/kZeMxuYpL8

[Sol Kahn @solkahn]

@publicaddress Also doesn’t have the 2ndary carbon of juicer collection vehicles

[Sol Kahn @solkahn]

@publicaddress Wonder what the compare of “owned” vs “rented” kick escooter would look like. Rented get trashed and have short life b/c of the obvious lack of care reasons. I expect mine will have a much longer life.

[Sol Kahn @solkahn]

... from purely a "listening experience" POV

[Sol Kahn @solkahn]

I'm really quite likin' the audio quality of @Bandcamp streaming compared to max quality @Spotify. Not sure if it *actually* is better (maybe placebo effect?). But I'm defo currently sitting:
1. #vinyl
2. #Compact_Disc
3. #Bandcamp
4. Others

[Sol Kahn @solkahn]

@blue_epsilon are you still making music? Geez your old choons really are timeless.

[Sol Kahn @solkahn]

@Vectorltd and the power is back on.

To be clear, I really appreciate the people out on the ground doing the hard mahi in all conditions. What I'm suggesting is that you have a look at the comms.

[Sol Kahn @solkahn]

@Vectorltd seriously, why bother? the negative customer experience of having a site with no useful updates is worse that not having one. Or have you truly been "investigating" this fairly large outage for over 3 hours? I get that there's a big blow on, but the comms...

[Sol Kahn @solkahn]

@Vectorltd hopefully this is taken as constructive feedback by your comms team. Who I would hope are much more expert at constructing good customer experiences than me.

[Sol Kahn @solkahn]

@Vectorltd thanks, I'm aware of the outage and that you don't have any information. What your site is communicating is:
1. we've been investigating for 6 hours but don't know what the problem is
2. we haven't started work to fix it
3. we don't know how long it will take
How would you feel?

[Sol Kahn @solkahn]

@Vectorltd Customer experience. People are generally understanding of problems when they have some idea of how big they are and progress is being made. This just leaves me sitting in the dark wondering what's happening behind the scenes.

[Sol Kahn @solkahn]

@Vectorltd My main point here is not whether or not it should have been fixed by now (I'm in no position to judge) but that the communications have been very poor. When you put up a tool like this it sets an expectation that information will be provided. If you don't, that creates a bad...

[Sol Kahn @solkahn]

@FlyingNun @DonMcGlashan yay!

[Sol Kahn @solkahn]

@omata fortunately I am very patient and waiting longer just makes it more exciting... I have signed up for the waitlist.

[Sol Kahn @solkahn]

Hi @omata what's the supply situation for a kph device? (delivery to New Zealand) I love the idea and execution of your devices. Also whats the difference between a One and Type T? I can see colour, max speed, zone vs ride time but the T page mostly talks about One.

[Sol Kahn @solkahn]

Wow look what popped in my FB feed today. @reliable_recordings are getting the gang back together for a night of (surely?) kiwi bangers! https://t.co/NJhiJdICIs

[Sol Kahn @solkahn]

Woohoo #freshChoonsDay @donmcglashan straight from the courier to the turntable. #WFHBenefits. New album sounds great, hopefully the Covid interrupted release with still happen https://t.co/zwBnTAYERE

[Sol Kahn @solkahn]

Just posted a photo https://t.co/aHcEf1hoRw

[Sol Kahn @solkahn]

@publicaddress one of the CSRs I spoke with said "best to ring, we're a bit slow on the handling the web requests"
also... queue jokes about MVP