🌅SOLSTICE ZINE DIGITAL RELEASE🌅
As we wrap up the production of this zine, our team is excited to share with you the digital version of the project! This PDF is free to download (be aware that it is quite a large file), and we hope you all enjoy ✨
🔗: https://t.co/QO12lw4ZXA
Another update, thanks for your patience - all orders are packed now! Due to post office opening times (and mod Fern forgetting to fill their printer's paper) these will all be sent out next weekend
Another update, thanks for your patience - all orders are packed now! Due to post office opening times (and mod Fern forgetting to fill their printer's paper) these will all be sent out next weekend
Update: thank you everyone waiting for a reorder for your patience - all the parts have finally arrived at my (mod Fern) place. Reorders will be sent out over the next month. This will be a slow process as i do not have a car and am about to go away, so please be patient!
Update: thank you everyone waiting for a reorder for your patience - all the parts have finally arrived at my (mod Fern) place. Reorders will be sent out over the next month. This will be a slow process as i do not have a car and am about to go away, so please be patient!
Refunds for those that have requested them have been sent out. The finance mod will contact everyone over this weekend to confirm they were received.
They will also be contacting all those who filled in the claims form but not refund/reorder one. Thanks for your patience.
To give an update, we are still waiting for the last few refunds from RM to come through (it is a long and arduous process). The finance mod will start going through refunds later this week for those of you that requested them.
To give an update, we are still waiting for the last few refunds from RM to come through (it is a long and arduous process). The finance mod will start going through refunds later this week for those of you that requested them.
🦋Lost orders update 🦋
Royal Mail have started to send us cheques for the claims filed for lost packages to the EU & intl.
Time is needed to clear these cheques but a refund or replacement shall be issued for anyone who wants it in due time.
Thank you for your patience! ❤️
To give an update, we are still waiting for the last few refunds from RM to come through (it is a long and arduous process). The finance mod will start going through refunds later this week for those of you that requested them.
🦋Lost orders update🦋
A refund/reorder form is now available for those who filled out the delay form.
https://t.co/WmPiB0Yo3G
Please note: reorders won't be processed until the new year due to the holidays/personal circumstances of the mod team.
Thank you for your patience💕
On the other hand, reorders will have to wait till all the refunds from RM are received - and it is likely to be a much slower process, so if anyone wishes to change to refund please DM here or contact the finance mod at @Fern_Stone
Note: You will not be charged for a re-order, it will come out of the money refunded to us by Royal Mail.
Updates will be given to those want a re-order as and when we have them.
Thank you!
🦋Lost orders update🦋
A refund/reorder form is now available for those who filled out the delay form.
https://t.co/WmPiB0Yo3G
Please note: reorders won't be processed until the new year due to the holidays/personal circumstances of the mod team.
Thank you for your patience💕
🦋EU/Intl Packages update 🦋
We are still waiting on updates from Royal Mail. They sent out an email for each and every claim made looking like below.
We hope that when the claims process, we shall be able to issue either refunds or replacements. Thank you for your patience ❤️
As part of a fan project, I dropped off 40 packages at my local delivery office. They were all tracked packages and going all over the globe to 10+ countries.
That was the 7th of August 2021. None of those packages have arrived to their recipient. How can this happen? @RoyalMail
UPDATE
Royal Mail: We can't help you, you have to wait until you can file a claim.
Also Royal Mail: It's been too long for us to investigate now since we told you to wait until a certain date.
As part of a fan project, I dropped off 40 packages at my local delivery office. They were all tracked packages and going all over the globe to 10+ countries.
That was the 7th of August 2021. None of those packages have arrived to their recipient. How can this happen? @RoyalMail
Thank you to all who filled out the form. All claims have been filed for those people.
Unfortunately, I am still unable to file claims for the Singapore packages but I will try day by day.
Reminder to please fill out the below form if you haven't received your item (EU/non-US).
Hi everyone!
If you're one of the unfortunate people who has not received your physical copy of the zine and you are located in the EU or international (non-North America), please fill out this form as soon as possible:
https://t.co/dyTcLJSEp2
Thank you for your patience! ❤️
Hi everyone!
If you're one of the unfortunate people who has not received your physical copy of the zine and you are located in the EU or international (non-North America), please fill out this form as soon as possible:
https://t.co/dyTcLJSEp2
Thank you for your patience! ❤️