@Flipkart@Vivo_India @ConsumerAffairsIndia @TRAI
Ordered brand new Vivo V60 from Flipkart, got a DEMO unit instead! Complained on 6th May, still nothing!
Order ID: [OD437466862509101100]
#FlipkartScam#ConsumerRightsIndia Is this your “customer service”?please investigate!
@FlipkartSupport It has been many days and my issue is still not resolved. Your team has repeatedly changed timelines from 14 May to 25 May without any final action.Please provide a clear final resolution date and confirm refund/replacement immediately.
@FlipkartSupport आपने public में DM करने को कहा, मैंने DM किया. वहाँ भी सिर्फ generic replies और “please wait” मिल रहा है. No actual update, no refund/replacement confirmation. How long should a customer keep waiting? Stop scripted responses and provide a concrete resolution.
@FlipkartSupport Again the resolution date has been extended, now till 20 May. First 14 May, then 16 May, now 20 May. My issue was even marked “resolved” without any actual solution, and now another delay. How many more extensions? Please stop misleading updates
@FlipkartSupport Seriously? You marked Incident IN26050717463024368086 as “Resolved” without contacting me or providing any solution. No refund, no replacement, no discussion.Closing complaints without resolution is misleading.Reopen this immediately and provide actual resolution
@FlipkartSupport 2 days ago your team emailed me saying I would be contacted again within 24 hours regarding Incident IN26050717463024368086. It has been more than 48 hours and no call/update received. Why is your own promised timeline not being followed?
@flipkartsupport@FlipkartSupport I’ve only received repeated assurances, no resolution. Incident IN26050717463024368086 has already been delayed from 14 May to 16 May and now 18 May. Please stop extending timelines and confirm final refund or replacement.
@flipkartsupport@FlipkartSupport I am only being asked to wait, but no proper update or resolution is being provided. My complaint resolution date has been repeatedly changed from 14 May to 16 May and now 18 May without any clear explanation.
@Flipkart@Vivo_India @ConsumerAffairsIndia @TRAI
Ordered brand new Vivo V60 from Flipkart, got a DEMO unit instead! Complained on 6th May, still nothing!
Order ID: [OD437466862509101100]
#FlipkartScam#ConsumerRightsIndia Is this your “customer service”?please investigate!