Sonale Sethi

Startup enthusiast | Web 3.0 | Data Intelligence | Beyond the sands of Time & Space| 🌟✨💫

[Sonale Sethi @sonale_sethi]

@BritishDow96145 No help so far

[Sonale Sethi @sonale_sethi]

@British_Airways I have had a very bad experience trying to claim a refund for my booking cancellation - your customer care is not supportive- please can you help ?

[Sonale Sethi @sonale_sethi]

@BABritishAirOrg Not yet - not sure they are asking lots of details via this form https://t.co/CL975tKV1r is this genuine?

[Sonale Sethi @sonale_sethi]

@British_Airways Hi @British_Airways someone has shared this form with me from your team is this genuine as they are asking my card details https://t.co/CL975tKV1r

[Sonale Sethi @sonale_sethi]

@British_Airways Hi @British_Airways pls can you reply in the DM. Thank you

[Sonale Sethi @sonale_sethi]

@LegalTalwar Many congratulations ❤️🌟🌟

[BBC News (World) @BBCWorld]

World Cup 2022: Welsh ex-pats welcome football fans https://t.co/KsP8OIQaQC

[Sanya Talwar @LegalTalwar]

I don’t know if I should like or hate Elon Musk. What a weird personality

[Sonale Sethi @sonale_sethi]

@British_Airways Pls at-least respond to your members-chatbots are useless- #nocustomervalue#badcustomexperience

[Sonale Sethi @sonale_sethi]

@British_Airways Your servers,chatbots and website are all down… major upgrades needed to service customers. #delayedbaggage #badcustomerservice #britishairways#badflightexperience

[Sonale Sethi @sonale_sethi]

@British_Airways your chatbots need serious upgrades and the customer service is not good at all.

[Sonale Sethi @sonale_sethi]

@British_Airways delayed baggage reports are also faulty due to bad website and systems.

[Sonale Sethi @sonale_sethi]

@British_Airways your Twitter chatbots are failing to take the right messages. Please chk