Sona Mukherjee

[Sona Mukherjee @sonamukherjee20]

5% buffering since 13th Nov & AIRTEL seems to NOT be bothered 😂@airtelnews @Airtel_Presence @airtelindia

#PATHETIC - Complaint# 10102066508 seems to fall on deaf ears. They can't allocate an engineer for 2 days now 👌👍🏻🤣

[Sona Mukherjee @sonamukherjee20]

@CaratLane @TitanCompanyLtd is this how you treat customers? Placed #E44EB6FC on Jul 26—6 weeks ago. No delivery, formal cancellation ignored since Aug 30, & conflicting excuses RTO raised vs. "backend glitches." Stop holding customer money hostage. Process my refund today!

[Sona Mukherjee @sonamukherjee20]

No response from @CaratLane on Order #E44EB6FC (July 26). Expecting cancellation & refund reference (ARN/RRN) within 24 hrs. Failing this, I will file a complaint with the Consumer Court & National Consumer Helpline. @TitanCompanyLtd

[Sona Mukherjee @sonamukherjee20]

@CaratLane if you're facing tech issues on your end, just cancel the order. Stop making customers fight through a harrowing process to cancel an order that’s already delayed by over a month.

[Sona Mukherjee @sonamukherjee20]

No response from @CaratLane on Order #E44EB6FC (July 26). Expecting cancellation & refund reference (ARN/RRN) within 24 hrs. Failing this, I will file a complaint with the Consumer Court & National Consumer Helpline. @TitanCompanyLtd

[Sona Mukherjee @sonamukherjee20]

@CaratLane if your system is failing, cancel the order yourself. Making a customer endure a nightmare process to cancel an order delayed by more than a month is terrible service. Fix this.

[Sona Mukherjee @sonamukherjee20]

No response from @CaratLane on Order #E44EB6FC (July 26). Expecting cancellation & refund reference (ARN/RRN) within 24 hrs. Failing this, I will file a complaint with the Consumer Court & National Consumer Helpline. @TitanCompanyLtd

[Sona Mukherjee @sonamukherjee20]

Cancel order #E44EB6FC immediately (Aug 30) and refund in full. After a month of silence across chat, email, and WhatsApp, polite follow-ups are over. Publicly demanding money back means trust is entirely gone. @CaratLane

[Sona Mukherjee @sonamukherjee20]

Smeeta Dogra from the finance team kindly ensure the 150 TataCliq cash points are added to my account ASAP ! I’ve had enough of this shit of following up constantly with zero resolution!! @TataCLiQCare @TataCLiQFashion

[Sona Mukherjee @sonamukherjee20]

No calls received. Add my 150 TataCliq Cash points immediately. What’s taking so long?

Complaint No. 22596699 is missing from my app. Smeeta, Fix this! Don’t fudge ticket numbers to show incorrect internal data.

Wtf is going on? Such FRAUDS!!! @TataCLiQCare @TataCLiQFashion

[Sona Mukherjee @sonamukherjee20]

@TataCLiQCare No calls received. Add my 150 TataCliq Cash points immediately. Why are you failing to do your job?

Complaint No. 22596699 is missing from my app. Fix this!

Wtf is going on ?? Such FRAUDS!!! @TataCLiQCare @TataCLiQFashion

[Sona Mukherjee @sonamukherjee20]

Raised a new ticket for the wining reward to be credited into my account! It’s been almost 10 days with no resolution @TataCLiQCare @TataCLiQFashion

[Sona Mukherjee @sonamukherjee20]

@TataCLiQCare @TataCLiQFashion you guys are so pathetic you’ve resolved the ticket without even providing a resolution to the customer! Blatant fraud!

[Sona Mukherjee @sonamukherjee20]

How many more days do you need to add 150 TataCliq Cash points?? Btw you ask for a convenient time but nobody bothers to call back! And there’s no email received either! Just a pack of LIES, phew! @TataCLiQCare @TataCLiQFashion

[Sona Mukherjee @sonamukherjee20]

@TataCLiQCare How many more days do you need to add 150 TataCliq Cash points?? Btw you ask for a convenient time but nobody bothers to call back! And there’s no email received either! Just a pack of LIES, phew!

[Sona Mukherjee @sonamukherjee20]

lol I haven’t received any email nor do I want any detailed information over email! I need the 150 TataCliq Cash points credited into my account.

This is heights of incompetence! And you’re LIARS too! And stop hiding behind a DM!! @TataCLiQCare

[Sona Mukherjee @sonamukherjee20]

@TataCLiQCare Are you guys dumb or just playing the act? What’s the subject line of the email coz I haven’t received any, neither in my inbox nor the spam folder. You guys need to act !! Where’s my freaking 150 TataCliq Cash points???

Nobody’s bothered to call me back either! Horrendous exp!

[Sona Mukherjee @sonamukherjee20]

@TataCLiQCare Why do you just need to hide behind a DM! You can connect with me post 12 PM tomo with a resolution! Don’t waste my time if you only need to make further excuses.

[Sona Mukherjee @sonamukherjee20]

@TataCLiQCare What’s the subject line of the email? Coz I don’t see any! lol

[Sona Mukherjee @sonamukherjee20]

@TataCLiQCare This is what I’ve shared via email. What details have you shared? This is utter crap! Me having to follow-up via 3 different support channels with ZERO RESOLUTION for a basic issue as promotional credit points!

[Sona Mukherjee @sonamukherjee20]

@TataCLiQFashion @TataCLiQCare What’s the email subject line?

Also, what details are you even sharing via email, that can’t be shared here?

All I need is the account to be credited with 150 TataCliq Cash points which hasn’t been added to my account yet. What’s the holdup?

[Sona Mukherjee @sonamukherjee20]

What have you emailed? Share the details here coz I don’t see any email in my inbox or spam folders!

Kindly update the details here coz all I need is the account to be credited with 150 TataCliq Cash points. What details are you even sharing via email?