Sonia Nair

National Head Customer Service

[Sonia Nair @sonianairbd]

@narayananh @BlueDart_ Dear Narayanan, We sincerely apologize for the response from our customer support, which did not reflect the standards of courtesy and respect we strive to uphold. We have taken appropriate corrective action and remain committed to serving you with care and professionalism.

[Sonia Nair @sonianairbd]

@DEV_157 @BlueDart_ @BlueDartCares @DHLExpressIndia @BandBajaateRaho @jagograhakjago @SitaramYechury @YTKDIndia Dear Debjit, kindly share your Awb details and we will respond with facts and action.

[Sonia Nair @sonianairbd]

@JanakiramuK @fnp_ind @pawangadia @BlueDartCares @GutgutiaVikaas Sir , we are surprised by your tweets back to back, our team reached out to you yesterday to explain the reason . This shipment was received as Pincode 500060 instead of 500059 .We did the exception and delivered the same yesterday and have informed the Sender.

[Sonia Nair @sonianairbd]

@JanakiramuK @fnp_ind @pawangadia @BlueDartCares @GutgutiaVikaas Dear Janakiramu, Refer our chat on watsapp, and subsequent call from Mr Vijendra Customer Service head South and Murali Our Hyderabad Customer Service Manager, allow us to get back with all facts of this case by tomorrow.

[Sonia Nair @sonianairbd]

@JanakiramuK @fnp_ind @pawangadia @BlueDartCares @GutgutiaVikaas Dear Janakiramu, allow us to find out the facts and respond to you.

[Sonia Nair @sonianairbd]

@ConnectSapphire @JLL @Indiadiversity1 Excellent Session. Especially around Thought Diversity.