Sonika Thakran

[Sonika Thakran @sonika_thakran]

#StoriesOfMG Booked hector 3 mnths back and every day the team promises that they will give the car in a week’s time. No clear response or commitment. People shouldn’t waste their time on this unreliable brand. Spoken to Ashish Ojha n others. Useless team! @MGMotorIn @MGmotor

[Sonika Thakran @sonika_thakran]

@MGMotorIn Extrmly disappointed. Booked hector 3 mnths back and every day the team promises that they will give the car in a week’s time. No clear response or commitment. People shouldn’t waste their time on this unreliable brand. Spoken to Ashish Ojha n others. Useless team!

[Sonika Thakran @sonika_thakran]

@HDFC_Bank @HDFCBank_Cares There is something terribly wrong with the banks ability to mark people’s numbers as Do not call or do not disturb. Despite asking 20 times to not call and put number in DNC list I’m getting 2 calls per day for credit cards. Horrible!

[Sonika Thakran @sonika_thakran]

@LiquiLoans Let me know how to resolve this. Quite disappointed in @LiquiLoans services as compared to zest money.

[Sonika Thakran @sonika_thakran]

@LiquiLoans Hi, I’m charged Emi bounce charges despite making manual payment the same day. And there is no communication for the month of October that emi bounce is charged. Staff Aparna Waghmare is rude and unhelpful. There is no link given for payment of bounce charges.

[Sonika Thakran @sonika_thakran]

@SBICard_Connect Hi, despite being assured on phone that the card will be blocked and no charges will be incurred, why it has not been blocked yet? Customer service is still not reachable. Please follow through and kindly block my card.

[Sonika Thakran @sonika_thakran]

@SBICard_Connect @TheOfficialSBI I’m being charged completely unnecessarily on my credit card. I haven’t made any purchase yet my amount due is 590. Unable to talk to customer care. Please block my card and end all services with immediate effect and settle this amount.

[Sonika Thakran @sonika_thakran]

@RBLBankCares Hi I’m not getting satisfactory response on mail and customer service is not available. Why is it so ? Everytime I try to talk to customer care call drops. Please help.

[Sonika Thakran @sonika_thakran]

@rblbank @RBLBankCares
My account number is showing invalid even though all the details are completely correct. Unable to reach customer care. Call drops every time. Please help.

[Sonika Thakran @sonika_thakran]

@AmazonHelp I have filled the form using the same email ID. Now if you can please resolve the issue and stop wasting my time. This is beyond frustrating. Never expected such poor service from Amazon being a loyal customer for years. #shameonamazon Absolutely no regard for customers time.

[Sonika Thakran @sonika_thakran]

@amazonpay

This is in regard to my amazon order 408-7159831-1369917 which was for an amount of 3450 Rs. I duly returned this oder because of poor quality and refund status is showing as refunded. This amount was not refunded. Despite multiple complaints not getting any help.

[Sonika Thakran @sonika_thakran]

@AmazonHelp It is linked to my email.

[Sonika Thakran @sonika_thakran]

@AmazonHelp Is this a joke that all these replies are coming from chat bot. Is there a person even looking into the matter or simply it's another means of wasting customers time. Can anyone help me with my refund issue ? @amazonpay @amazon @ConsumerReports @JeffBezos

[Sonika Thakran @sonika_thakran]

@AmazonHelp No you don't get my disappointment. I've already submitted the form once. Please get the details from there. Can I atleast request a call back from customer care that deals in Amazon Pay issues since the regular customer care doesn't handle.

[Sonika Thakran @sonika_thakran]

@AmazonHelp What to reply ? You guys are telling me there is no order related when I have given all the details. Please help with the refund. Amazon customer care is not helping. Not getting response on emails. Social media is not helping. @amazonpay @amazon @amazonIN @ConsumerReports

[Sonika Thakran @sonika_thakran]

@AmazonHelp Please let me know what is needed from my end to get the refund. It's been a very long time since I have been following up on this without help. I had paid 3450 for an order via amazon pay but duly returned due to poor quality. Money deducted from bank account and not refunded.

[Sonika Thakran @sonika_thakran]

@AmazonHelp I think you're not understanding the issue.
Payed 3450 via Amazon Pay
Initiated refund
Refund not done
Amount was deducted from Bank Account at end of month.
Now how do I get my money back ? It is such a simple thing and the team is acting deaf and dumb. Please resolve.

[Sonika Thakran @sonika_thakran]

@AmazonHelp I haven't received any reply yet. By when can I expect my refund ? It's been days.

[Sonika Thakran @sonika_thakran]

@AmazonHelp Submitted the form. Request to resolve at the earliest. Thanks.

[Sonika Thakran @sonika_thakran]

@AmazonHelp I understand. I'm just waiting for a resolution. This is the first time I'm facing this issue with Amazon. Very disappointed.

[Sonika Thakran @sonika_thakran]

@AmazonHelp No, I don't think so.