Sonocent Audio Notetaker

Support channel for Sonocent Audio Notetaker note taking software. #EdTech #HigherEd #Notetaking

[Sonocent Audio Notetaker @sonocent]

New name, new look, new focus ✨

We used to go by Sonocent. But Glean is the future, so we put our name to it!

Learn why we rebranded and what it means here 👉 https://t.co/GRhpmA40Wn

Got some questions? Check out our FAQs 👉 https://t.co/eMGWECiSvl

[Sonocent Audio Notetaker @sonocent]

@DFBetz If you need help with AN then please contact our support team at [email protected] 2/2

[Sonocent Audio Notetaker @sonocent]

@DFBetz Hi David,

We genuinely understand your frustration at the news that we’re ending support for Sonocent Audio Notetaker and that we're investing our time in another tool but we’ve made the decision so that we can help more people with a more robust learning solution. 1/2

[Sonocent Audio Notetaker @sonocent]

@3hollie_ Hi Hollie,
Sorry about that! Please could you email us on [email protected] and we'll get your query sorted.

[Sonocent Audio Notetaker @sonocent]

@WaxCavallaro Hi @WaxCavallaro, you will still be able to use Audio Notetaker via ViewerMode so you can listen back to your old recordings. Unfortunately, you won't be able to convert your AN files into something that can be used in Glean. Hope this makes sense!
- Sara

[Sonocent Audio Notetaker @sonocent]

New name, new look, new focus ✨

We used to go by Sonocent. But Glean is the future, so we put our name to it!

Learn why we rebranded and what it means here 👉 https://t.co/GRhpmA40Wn

Got some questions? Check out our FAQs 👉 https://t.co/eMGWECiSvl

[Sonocent Audio Notetaker @sonocent]

@deanbean10 That's great! So glad we could sort it out for you!
- Sara

[Sonocent Audio Notetaker @sonocent]

@appyjumpindaze @CamarieZ We believe one of our support specialists, David replied to your email and we hope we can help you further in our email conversation. 2/2

[Sonocent Audio Notetaker @sonocent]

@appyjumpindaze @CamarieZ We totally understand! Just to let you know Glean does work offline and we won't be artificially stopping anyone from using ANT. 1/2

[Sonocent Audio Notetaker @sonocent]

@appyjumpindaze @CamarieZ We've responded to your support query. We'd love to chat about the benefits of Glean and answer any further questions you may have! 3/3

[Sonocent Audio Notetaker @sonocent]

@appyjumpindaze @CamarieZ We're constantly improving Glean and have released (& continue to release) new features allowing us to improve experiences and so you can get the most out of it. We have a lot of great features in our pipeline as we continue our focus with Glean. 2/3

[Sonocent Audio Notetaker @sonocent]

@thatinterlace Hi, please can you send me your Licence Key on [email protected] and let me know a little more about what you need help with. Thanks, David.

[Sonocent Audio Notetaker @sonocent]

From next week Sonocent will be rebranding as Glean 🎉

We'll have a brand new visual identity, logo and focus.

Keep your eyes peeled for your first look! 👀

Got some questions? Check out our FAQs: https://t.co/n4gneIP2WF

[Sonocent Audio Notetaker @sonocent]

@Kelly81608888 Hi Kelly, thanks for your message. Please get in touch with our customer support team, [email protected] and we'll be able to sort the issue out for you.