@SouthwestAir Swap out a sleigh for a car and drive home. SWA refused me to board today bc they thought my little dogs were too big. Even tho I flew here with them on SWA 5 days ago. I’m stranded now.
@SouthwestAir Did you know that you can board on SW at one airport with your dogs but then when you try to board your return flight they deny you? I do. They did to me today.
@SouthwestAir Except if one SW airport lets your dogs fly and then another SW airport denies you to fly home with them. And so you’re stranded. How was it okay for me to fly here but not fly home? Your staff embarrassed me in front of everyone
@SouthwestAir Except if one SW airport lets your dogs fly and then another SW airport denies you to fly home with them. And so you’re stranded. How was it okay for me to fly here but not fly home? Your staff embarrassed me in front of everyone
@SouthwestAir Except if one SW airport lets your dogs fly and then another SW airport denies you to fly home with them. And so you’re stranded. How was it okay for me to fly here but not fly home? Your staff embarrassed me in front of everyone.
@SouthwestAir your supervisosaid loudly “I can’t even look at them in there like this! They’re on top of eachother” I was like what? Look at them, they’re laying side by side so comfy like they always do. She said “I just lost my dog so I’m probably not the best person for this.
@SouthwestAir thanks for letting me fly to CA w/ my dogs and then refuse me to fly home today BC OF MY DOGS. You said they’re too big but 5 days ago they weren’t. You’ve left me stranded. This was your fault to allow it in the first place I shouldn’t have been punished. You SUCK.
@SouthwestAir Remember when @SouthwestAir had great customer service and was known for it? LOL. It’s been a joke now for awhile and now I know why. Thank you for letting my dogs on my flight here and then refusing me on the way home. You’re awful.
Dear @SouthwestAir, you let me fly to CA to visit my parents then deny me to fly home to Texas? Your staff provided no solutions and let me sob; I was so embarrassed. Your supervisor acted like I was abusing my babies by having them in the same carrier. I FLEW HERE
@SouthwestAir you’ve let me fly many times with them like this. They’re happy they’re loved. You are inconsiderate and inconsistent. I will never fly with you again. I asked to buy another seat so I could do 2 carriers and I was denied that as well. Fuck off SW
Dear @SouthwestAir, you let me fly to CA to visit my parents then deny me to fly home to Texas? Your staff provided no solutions and let me sob; I was so embarrassed. Your supervisor acted like I was abusing my babies by having them in the same carrier. I FLEW HERE
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