Sophie Roebuck 🌸🌼

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@SmythsToysUK hi can you return online orders to store for free?

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@HSBC_UK I need to make a payment when will your app be back up and running?

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@marksandspencer Ordered holiday clothes on Wednesday for collection today to be told it’s not there and no idea when it will arrive. We fly out on Tuesday.

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@CostaCoffee Sophie in Anlaby store today was really friendly and helpful!

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@clarkshelp please can someone get back to me?

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@clarkshelp Hi I wouldn’t expect my toddler to be able to remove these straps on the shoes. What a waste of money

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@HelpAtGeorge Hi can someone get back to my DM please

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@AskMandP wasted my time travelling to store to collect an order that was the incorrect size despite checking numerous times with you that it was the correct size!

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@hm_custserv can someone reply to my DM please?

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@allbeautysocial disappointed to not receive my free sample with my order today

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@dgskincare lid broken off cleanser and unable to use the rest of product

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@ASOS hi I am really struggling with your chat service and the issue I have with my order. Is there a phone number I can call?

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@VeryHelpers hi I paid for click and collect delivery on order 657932556896 for Saturday. It’s still not been delivered!

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@johnlewishelp DM sent 😊

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@nextofficial can someone respond to my DM please?

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@Primark Julie in the Hull store was very helpful today, a credit to your brand! Thank you

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@ASOS hi I would like to DM you how do I do this? Thanks

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@johnlewishelp Thanks

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@johnlewishelp hi please can someone get back to me on DM? Thanks

[Sophie Roebuck 🌸🌼 @sophieroebuck]

@Dettol_UK large wipes!? These are tiny! Are they branded incorrectly?