SOS North East

We are a school office supply agency in the north east of England offering professional business support to the education sector.

[British Airways @British_Airways]

@SOSNorthEast We're very sorry for the delay. This has been escalated and as soon as we hear from our Refunds team, we'll be in touch. ^DT

[SOS North East @SOSNorthEast]

@British_Airways and another reply #samereplyasalways #7monthstillwaiting

[SOS North East @SOSNorthEast]

@British_Airways so busy that customer services cannot sort a refund from 7 months ago #stillwaiting #sameexcuses

[SOS North East @SOSNorthEast]

....and this is the reply I have had since April........#britishairways https://t.co/6l2vs3TnZ7

[British Airways @British_Airways]

@SOSNorthEast We are liaising with our refunds team to ensure this is processed, we do apologise for the delay ^Al.

[SOS North East @SOSNorthEast]

So 7 month has passed ant still no refund from @British_Airways ...#howlongdoesarefundtake #excuses

[SOS North East @SOSNorthEast]

Only reply from @British_Airways is we are looking into it......for 6 months now.......

[SOS North East @SOSNorthEast]

@British_Airways too much stress for such s little refund amount....???

[SOS North East @SOSNorthEast]

@British_Airways have terrible customer service....what can I do

[SOS North East @SOSNorthEast]

So @British_Airways where's my refund?Why waiting 6 months plus when it was authorised to refund in May?? Just refund so I don't deal with u

[SOS North East @SOSNorthEast]

So #britishairways still have not refunded me for their flight cancellation on 28/3/16 #stilllookingintoit #wonderwhyimangry #ruinedbirthday

[SOS North East @SOSNorthEast]

@British_Airways .....a phone call would make all the difference #cancelledflight #stillnorefund #6monthsandcounting #sorrynotgoodenough

[SOS North East @SOSNorthEast]

@British_Airways .....and still I am waiting...surely the refund department has not been closed this long ?!

[SOS North East @SOSNorthEast]

@British_Airways @SOSNorthEast it was apparently given the go ahead at the beginning of May....I just want it resolved ASAP

[SOS North East @SOSNorthEast]

@British_Airways do you not think six months is enough patience ?

[SOS North East @SOSNorthEast]

@British_Airways it would be a happy day if it wasn't taking six months to pay me my refund !!!!

[Gary Lineker @GaryLineker]

Hearing some of the nonsensical jeering from American golf fans, you can see how they might actually vote for the farcical @realDonaldTrump

[SOS North East @SOSNorthEast]

It annoys me that a company who has agreed a refund in May have still not sent it to #britishairways #sickofasking #deplorableservice

[SOS North East @SOSNorthEast]

@mariemarie0 my goodness

[SOS North East @SOSNorthEast]

@nutsybaby73

[SOS North East @SOSNorthEast]

@British_Airways @TeamGB you can afford to paint the tip gold but #5monthsonandnrefund