Sourav

[Sourav @souravnes]

Dear @Hamleys_India
Your @Hot_Wheels Open Box Sale was a complete disappointment. Waited 2.5 hours in a queue of 300+ people (Token #221), only to be told there was no good stock left and no more cases to open.
A complete waste of time for genuine collectors.
#hotwheelsindia

[Sourav @souravnes]

@urbancompany_UC @UC_Assist Not happy with the pricing transparency. A ₹199 repair was billed at ₹299 due to a warranty charge, with an additional high platform fee added which varied. Customers should know full cost before confirming a booking. #unfairpractice @jagograhakjago

[Sourav @souravnes]

@LenskartSupport You're offering me a 30% off discount coupon and pushing out of warranty policies on my face whereas your unskilled store staff damaged my frame. I will raise this with NCH and relevant ombudsman. This kind of negligence and bad customer service needs to stop now in this country.

[Sourav @souravnes]

@Lenskart_com you need to train your staff (Ananth). Went on to have my lenskart specs cleaned, he returned the frame with scratch and cracks. Denied when questioned. Is this a new way of scamming customer into buying new frames?
Store: Lenskart Pragathi Nagar
@jagograhakjago

[Sourav @souravnes]

@Lenskart_com @jagograhakjago Sent details via message

[Sourav @souravnes]

@Lenskart_com @jagograhakjago Store location : Ground Floor, GEV Tulasi Building, 132, Pragathi Nagar Rd, Pragathi Nagar, Hyderabad, Telangana 500090
Contact person : Ananth
His manager : Ravishon Kumar ([email protected])

[Sourav @souravnes]

@SwiggyCares

[Sourav @souravnes]

@Swiggy I just ordered some pasta from Instamart and to my surprise when I opened the pack and transferred I found insects infesting inside the pack. This is the worst level of quality control. You guys should shutdown the warehouse that sold this.
@jagograhakjago @fssaiindia

[Sourav @souravnes]

@letsblinkit @albinder
Does blinkit don't have a support channel to handle any UI concerns?

[Sourav @souravnes]

@letsblinkit please fix your UI or App. Firstly buying Hotwheels is a matter of luck here as it's only available for a split second. And secondly you have this bad UI where you say your item is "In Stock" along with "Out of Stock" or "Coming Soon". Fix your bugs. #hotwheels

[Sourav @souravnes]

No point using @Flipkart at this point. Their service has deteriorated and you will lose your time. They have no respect for you time. Almost taking me a month to order an item. Getting it cancelled with no proper resolution.

[Sourav @souravnes]

@flipkartsupport @Flipkart can you stop wasting people’s time? My order is supposed to be delivered today yet its still not shipped yet. Your customer supports asks me to wait till 19th. Same thing happened earlier for same item and was cancelled by you.
@jagograhakjago

[Sourav @souravnes]

@SwiggyCares No. I don’t care about your feedback. Fix the issue. Replace my item. This is NOT AT ALL Acceptable.

[Sourav @souravnes]

@Swiggy Why would you ask me to wait for 24-48hrs to fix a birthday order issue? I ordered a birthday cake from @scoopsindia1 near me via your app and inspite of mentioning in app to include a birthday message the vendor didn’t add any on the cake. Fix this ASAP. @jagograhakjago

[Sourav @souravnes]

@SwiggyCares If this is what you are telling then people should immediately stop ordering any Birthday cakes from your app because of the uncertainty if the cake would have greetings. Like this is not at all acceptable ordering a birthday cake without a greeting.

[Sourav @souravnes]

@SwiggyCares No. This is not acceptable. There was a section in your app to add a message for the birthday cake. It was NOT a special instruction. It was an option to add a message on the cake.

[Sourav @souravnes]

@letsblinkit you delivered a product with missing cables and even its not starting up. And then your customer care is not even responding. This is not the service I expected from you guys. Have the decency to address issues.
@jagograhakjago #badservice #scam

[Sourav @souravnes]

@firstcryindia you cancelled my order after 24 hours of order placement stating item is out of stock. And then when it shows available you restrict me from placing order stating its not available for my pincode. How convenient. No wonder your sales are plummeting
#scam #fraud