@RBC 1) Can't call because of the "extreme volume" so we provide call back info.
2) No one calls back...
3) Send email and no response back
The customer service we are receiving is going downhill rapidly
@mikey26jr@RBC Hey @RBC we have tried repeatedly to get in contact with the numbers provided. Sent emails and have done all we can do. We need someone to contact us. NOW
@RBC Hi @RBC we have called the number given after submitting the information, as this is an urgent matter, only to be told they cant take our call due to the unforeseen circumstances. COVID19 is unfortunate but so is our situation. We need this dealt with.