Sourabh Rathi

Spiritual, Meditator, Food Lover, Artist, Engineer, Student, Philanthropist

[Sourabh Rathi @sovirathi]

This isn't customer service, it's harassment. Reschedule after reschedule, zero resolution. @JoshiPralhad @jagograhakjago @nch1915 — requesting urgent intervention. @amazonIN fix your logistics. #AmazonFail #ConsumerRights

[Sourabh Rathi @sovirathi]

@amazonIN @AmazonHelp Your return pickup system is broken and you don't care. Pickup rescheduled to 20th June. Never happened. Pushed again to 24th June. This is the THIRD time I've had to chase the same return. No accountability, no fix, just excuses.

[Sourabh Rathi @sovirathi]

Every time I write in, I'm asked to resubmit details already on file against these tracking IDs:
630089909026 / 630089915218 / 630089924982
How many times must a paying customer repeat himself before Amazon acts?

[Sourabh Rathi @sovirathi]

@AmazonHelp @jagograhakjago @NCDCgov I have reached put on DM. Hoping to get a concrete reply

[Sourabh Rathi @sovirathi]

@AmazonHelp Repeated delivery delays have now become a pattern. Orders got delayed again with no ownership, no clear communication, and no resolution despite raising multiple complaints.

The Ghatkopar delivery hub continues to delay deliveries without accountability,

[Sourabh Rathi @sovirathi]

@Panks_Arora @IRCTCofficial True

[Sourabh Rathi @sovirathi]

@AmazonHelp Can u please help me with the email id . Because all your emails are going non responsive. I have never seen such non responsive e commerce platform. Or if you cant share your email, kindly take my registered one. Its [email protected]

[Sourabh Rathi @sovirathi]

Here’s a strong and concise Twitter/X post version suitable for public escalation:

Extremely disappointed with @AmazonIN and @AmazonHelp.

Three return pickups scheduled for Order #407-8535815-3977921 on 14 May, 18 May & 19 May 2026 — and no one showed up even once.

[Sourabh Rathi @sovirathi]

@AmazonHelp @amazonIN @jaagograhakjago The link that you have shared redirects me to a normal chat, where i have to go through the entire pain to connect with someone. Its a chatbot and not a specialised team who is handling the case. @jagograhakjago please intervene. I am being fooled and harrassed by @amazonIN

[Sourabh Rathi @sovirathi]

@AmazonHelp Pathetic. I sent a direct message and joined the conversation on link provided hoping some resolution. But i again got the same response that a pickup is already scheduled and nothing more. @amazonIN pickup attempted since 6 days. Have some shame. @AmazonHelp @jaagograhakjago

[Sourabh Rathi @sovirathi]

@AmazonHelp Sent on DM. Hope @AmazonHelp resolves it on time.

[Sourabh Rathi @sovirathi]

I have all screenshots, emails and proof of the scheduled pickups.

Need immediate refund of ₹3,801 and proper resolution from Amazon.

@jagograhakjago
@amazonIN @AmazonHelp

[Sourabh Rathi @sovirathi]

To make matters worse, a customer care executive rudely disconnected the call while I was explaining the issue.

This has caused continuous inconvenience, mental harassment, repeated follow-ups and complete waste of time for the last 6 days. @AmazonHelp

[Sourabh Rathi @sovirathi]

@KotakCares I have already replied multiple times, i am unable to send DM as your DM button isnt working. I guess, this is just an automated response and no one is actually taking care of it

[Sourabh Rathi @sovirathi]

For 1+ year, my ailing senior citizen mother & sister have been forced to travel across cities repeatedly just to update/close our HUF account—only to face misinformation, denial & zero accountability. @KotakBankLtd

#CustomerHarassment #BankingFailure #SeniorCitizenRights

[Sourabh Rathi @sovirathi]

@KotakCares I have not received even a single call. Just one call i received yesterday, which i picked up and the representative told me that they will respond by today, but they havent yet responded. Kindly dont make false claims. Enough of it.

[Sourabh Rathi @sovirathi]

@KotakCares Like your banking professionals, your X profile also doesnt work. Unable to send a message to you