Giggidy

fail fast fail often

[Giggidy @sp3llch3que]

@Persol

Could you please just offer a prescription polarized version of the P03292 us in an extra small you had it four months ago now you don’t

[Giggidy @sp3llch3que]

@Persol why don’t you allow prescription sunglass orders on your European sites but you allow them on the US sites?

[Giggidy @sp3llch3que]

We are now trying to troubleshoot the Disney site because customer support doesn’t have instructions on how to cancel a subscription @FCC This is insane!

[Giggidy @sp3llch3que]

@DisneyPlus y’all reviewed the instructions on how to cancel a subscription recently? Instructions on your website and in your help articles says I need to go to the account then go to subscriptions, but the subscriptions button doesn’t exist.

[Giggidy @sp3llch3que]

Customer support is on the chat line with me and sent me the same instructions as well again and is now having me go through the website and taking screenshots to send to them one by one while they try to figure out how to cancel the account.

[Giggidy @sp3llch3que]

@Venmo so you won’t send any text messages or emails so that I can verify my account. My accounts are frozen. No justification is given so I can’t sing in on any help article and your chat bought only says help article so I’m stuck in a dead loop.

[Giggidy @sp3llch3que]

@Venmo yall froze all of my personal and business accounts and provided no justification therefore no articles to help.

Negative 10,000 customer support because every single option routes me to articles or terrible chat AI

[Giggidy @sp3llch3que]

... @SecretaryPete , @united makes this whole process difficult. They refuse to clearly communicate the value of a credit before issuing it. They make it hard to use the credit and put the customer in a position where they are unable to make an informed decision.

[Giggidy @sp3llch3que]

... I am unable to review the best options as the prices are just told to me over the phone. @united customer reps claim their system does not allow them to view tickets in a way that would allow them to advise me on the best travel dates or prices...

[Giggidy @sp3llch3que]

... I ask how to use the credit and am told that since it will not display on the @united site I have to book over the phone which will be an extra service charge, and I am at a disadvantage because I am unable to see the prices...

[Giggidy @sp3llch3que]

@united y'all are being sooooo shady. Hey @SecretaryPete check this out. So I was granted a travel credit by @united Customer service refused to tell me how much it was worth until after it was issued. They claimed there was no way to know the amount ahead of time...

[Giggidy @sp3llch3que]

...so I waited a few days and go to the @united site once I see the email notification. However the site wont display the amount, and I get errors telling me the credit cant be used. So I call customer service where I am finally told the value of my credit...

[Giggidy @sp3llch3que]

@blairewhite This is broken logic. How does a bullet erase what a candidate stands for?

[Giggidy @sp3llch3que]

@Apple @Verizon @VerizonSupport ^

[Giggidy @sp3llch3que]

@Verizon I have turned off the cellular network for Verizon not once used it while traveling internationally yet each time I hit a new boarder my iPhone @Apple sends me a message welcoming me to the new country. I check and boom 🤯 my Verizon cellular plan is back on.

[Giggidy @sp3llch3que]

@Apple @Verizon each $10 global data charge on my account corresponds to the automated welcome texts to each country. I just turned it off again this time while in the middle of the country side in Europe. Time to remove the physical SIM card. 🖕