Jess Roberts

NHS Theatre Excellence programme manager. Funeral celebrant. PhD in nineteenth-century medicine. Big reader.

[Jess Roberts @spangledpirate]

Huge thanks to Fiona H and the team at the @NespressoUK recycling centre who located my parcel that Royal Mail mixed up and sent to the pod recycling centre! Excellent customer service. RM’s response sucked.

[Jess Roberts @spangledpirate]

@podbackuk Please can you help? Royal Mail mixed up my Nespresso recycling and have sent a parcel that is a gift for my sister in law to the recycling centre. Please can you help me contact the recycling centre so I can get my item back? @RoyalMail are unable/unwilling to help me

[Jess Roberts @spangledpirate]

@AXS_UK Followed, thanks

[Jess Roberts @spangledpirate]

@NespressoUK Ok thanks

[Jess Roberts @spangledpirate]

@NespressoUK hi I want to set up a subscription but can’t seem to add some of the specials onto it, will I have to do separate orders?

[Kirsty Sedgman @KirstySedgman]

I haven’t done a #TheatreEtiquette thread for a while, but for those who don’t know, my book The Reasonable Audience is all about ‘bad behaviour’ in theatres & how it gets policed.

This thread explains how we got here, and why I think we’re going to be seeing more of this. 🧵

[Jess Roberts @spangledpirate]

@RoyalMailHelp sorry I may have been short with your staff member who showed up to collect a parcel even tho id had an email this morning saying my collection was cancelled! I was a bit confused is all. Thanks for the great service it’s a lifesaver.

[Jess Roberts @spangledpirate]

@NespressoUK hiya my order hasn’t arrived and your chat function seems to be broken, how can I get in touch without calling please?

[Jess Roberts @spangledpirate]

@jacasiegel Cheese hamper

[Jess Roberts @spangledpirate]

@cultbeauty Can you reply then please

[Jess Roberts @spangledpirate]

@AndyBurnhamGM are you still pressing for Avanti to lose their franchise? I was due 2travel to London this weekend with Avanti, can’t due to the strikes.I changed date on tickets & was charged a £10 “admin” fee. Avanti won’t refund as they say I should’ve cancelled & rebooked?!

[Jess Roberts @spangledpirate]

@grady_hendrix I love this book so much! It actually made me cry at the end 😳 can’t wait to see the film.

[Jess Roberts @spangledpirate]

@neilhimself Me to my brother

[Jess Roberts @spangledpirate]

@JoanPassey @authorethan Yes! The Wife in the Attic by @RoseLerner

[Jess Roberts @spangledpirate]

@Rachel_Churcher @LauraPAuthor Haha I was asked to write “what I did on my holidays” aged 7 and wrote that “my uncle peed in the sea” - teacher crossed out and changed it to “played” which my mum found hilarious when she saw it at parent’s eve and told teacher I was right!

[Jess Roberts @spangledpirate]

@PalaceAndOpera Thanks so much!

[Jess Roberts @spangledpirate]

@PalaceAndOpera hi just got my tickets for Beauty & Beast next week, they say arrival slot is 6pm show at 7.30pm, do I really need to arrive 90m early please?

[Jess Roberts @spangledpirate]

@liraelsao3 The canteen scene between Carolyn and Paul in Slowly Slowly Catchy Monkey (S3 e1) - the dialogue is just so funny. Particularly “I don’t think the foreign office can be considered the other side Carolyn.” and

“I’m back with bells on”

“So we can hear you coming”

[Jess Roberts @spangledpirate]

@thetrainline hi I have to travel from London to Manchester on Friday, my ticket is from Euston but will it be valid from Kings Cross due to the engineering works please?