Mark Spencer

[Mark Spencer @spenfu]

🤦‍♂️

[Mark Spencer @spenfu]

@RoyalMail @RoyalMailHelp … come on guys … i think it is time to hold your hands up and just refund me for the package you have clearly lost

[Mark Spencer @spenfu]

I wish @RoyalMail spent more time finding my package 🤦‍♂️ again I will give £20 to any one at Royal Mail who finds my package which should have been sent back to the sender by now

[Royal Mail @RoyalMail]

Congratulations, @englandcricket on winning the #T20WorldCup!

A special congratulatory postmark will be applied to stamped mail until the 17 November 🖃

[Mark Spencer @spenfu]

I wonder if my parcel is here … @RoyalMail could you check please it has been over a month now since you lost it

[Royal Mail @RoyalMail]

We’ve taken a giant step towards go live at our Midlands Super Hub!

Check out the progress at our Midlands Super Hub, where testing of its state-of-the-art automation system is now underway 📦

[Mark Spencer @spenfu]

Make sure you track all your packages … other wise @RoyalMail will have no idea where your package is and will be 0 help if it goes missing

[Royal Mail @RoyalMail]

Christmas can be chaotic, but when you buy your postage online, sending parcels is easy. And we'll collect from your door for £0 until 31 Dec.

Buy your postage and book a collection at: https://t.co/Y0mcINM9GS

Full Ts&Cs online

[Mark Spencer @spenfu]

Is there any one at @RoyalMail or @RoyalMailHelp who can ? It is nearly a month. At what point do you responsibility and either make an effort to find out where the package is or offer a refund?

[Mark Spencer @spenfu]

Tip 1 - don’t assume the Royal Mail @RoyalMail will check for valid addresses, they will take to package, store it some place, wait 18days … they might send it back … either way they won’t be able to tell you where your package is. @RoyalMailHelp won’t help you

[Royal Mail @RoyalMail]

#Christmas is coming...

We'll be sharing lots of hints and tips and useful information to help you this Christmas.

Make sure you're following us so you don't miss out!

[Royal Mail @RoyalMail]

#Christmas is coming...

We'll be sharing lots of hints and tips and useful information to help you this Christmas.

Make sure you're following us so you don't miss out!

[Mark Spencer @spenfu]

@TheBHF @RoyalMail @parcelforce Hopefully they offer a better service to you guys

[Mark Spencer @spenfu]

@RoyalMail @RoyalMailHelp … it continues 🤦‍♂️ it was at a deliver office on the 25th but now they have no idea. Why would you not just look at the notes from the sender to see they had updated the address ?

[Mark Spencer @spenfu]

@RoyalMailHelp Following was sent yesterday-

When was it sent back to the sender ? And at what point did Royal Mail identify that the address is in correct?
why did your system allow the sender to enter an address that is not valid?
What can your team do to help find this parcel?

[Mark Spencer @spenfu]

@RoyalMail please can I get some help with a delivery? I have tried calling, online help and I am hitting brick walls, is there some one I can talk too as this should be a quick solution?

[Mark Spencer @spenfu]

@RoyalMailHelp Still no help, as detailed many time, I have contacted the send the parcel is with @RoyalMail … in summary they have no idea where the parcel is 🤦‍♂️

[Mark Spencer @spenfu]

@RoyalMailHelp @RoyalMail If I had walked to deliver the package and walked back it would have only taken 6 days … saving 12 days for everyone

[Mark Spencer @spenfu]

@RoyalMailHelp This is stupid !!! 18 days for some to look at the sender address and send it back !!!! Can I pay some one to look at the parcel, see the house number is wrong and send back to the sender? @RoyalMail

[Mark Spencer @spenfu]

@RoyalMailHelp You link states Next-day … it has now been over a week in @RoyalMail possession

[Mark Spencer @spenfu]

@RoyalMailHelp It is a present for kid and I was hoping it would get to them last week. If you can get it back to the send I can drive down and deliver the present my self

[Mark Spencer @spenfu]

@RoyalMailHelp @RoyalMail if you get the parcel back to the sender then I can get the package before Friday. Can you give me any indication what so ever what is going on with the parcel ? Please 🙏

[Mark Spencer @spenfu]

@RoyalMailHelp Again … can you confirm this has been sent back to the sender … no idea why this is so difficult

[Mark Spencer @spenfu]

@RoyalMailHelp Has it been sent back to the sender ?