Dr Siddharth Katkade

Spine & Orthopaedic Surgeon | Minimally invasive spine surgery for faster recovery & shorter stays | Dedicated to spread Spinal health & Osteoporosis awareness.

[Dr Siddharth Katkade @spine_xpert]

#Day148 @MGMotorIn ₹5 lakh demanded for 1 battery module replacement, later reduced to ₹2 lakh.

When I asked for the serial number of the new module, I was told NO module was replaced at all.

Then what is ₹2 lakh being charged for?
No transparency.
@ParthJindal11 @consaff

[Dr Siddharth Katkade @spine_xpert]

#Day148 @MGMotorIn ₹5 lakh demanded for 1 battery module replacement, later reduced to ₹2 lakh.

When I asked for the serial number of the new module, I was told NO module was replaced at all.

Then what is ₹2 lakh being charged for?
No transparency.
@ParthJindal11 @consaff

[Dr Siddharth Katkade @spine_xpert]

125+ days without my under-warranty MG ZS EV.
₹5 lakh demanded.
No diagnostic report.
No flooding.
No accountability.

This is my experience with MG EV ownership in South Mumbai. 🧵👇
@MGMotorIn
#EVConsumerRights #EVSafety

[Dr Siddharth Katkade @spine_xpert]

Not received any response yet!
5 months with NO car!!
2 lakh bill with no clear repair details!
Asking for a transparent & fair resolution..
@MGMotorIn @ParthJindal11 @nitin_gadkari @jagograhakjago @DoCA_GoI

#ConsumerRights #EVIndia #WarrantyIssue #CustomerExperience #EVSafety

[Dr Siddharth Katkade @spine_xpert]

@MGSupportIndia Not received any response yet !
5 months with NO car !!
2 lakh bill with no clear repair details !
Asking for a fair and #Transparency in resolution.
@ParthJindal11 @TheJSWGroup

[Dr Siddharth Katkade @spine_xpert]

@MGSupportIndia I have not received any response from your side yet. Both the shared contact numbers are active and reachable. I request your prompt assistance and resolution. @ParthJindal11

[Dr Siddharth Katkade @spine_xpert]

@MGSupportIndia 9309793566 / 9172538587

[Dr Siddharth Katkade @spine_xpert]

@MORTHIndia @nitin_gadkari When customer grievance tickets are repeatedly closed as “Not Contactable” without resolution, leadership visibility becomes essential. Tagging @ParthJindal for awareness and accountability. @TheJSWGroup @MGMotorIn

[Dr Siddharth Katkade @spine_xpert]

Requesting attention from the concerned authorities.
An under-warranty EV stuck for 125+ days without diagnostic reports and a ₹5 lakh demand raises serious consumer safety and accountability concerns.
@MORTHIndia @nitin_gadkari

[Dr Siddharth Katkade @spine_xpert]

@MGSupportIndia Dear @MGMotorIn, this assurance doesn’t match reality. Tickets 6260318 (29 Jan) & 6290265 (31 Jan) were closed as “Not Contactable” without any attempt to reach me.
The case is again redirected to [email protected], where issue remains unresolved.

[Dr Siddharth Katkade @spine_xpert]

@MGMotorIn 30 visits, yet;
• No detail diagnostic report
• No warranty clause justifying denial
• No written repair estimate or consent
• No explanation of “water ingress” in an IP-rated HV battery
This raises serious concerns on transparency & safety.
@nitin_gadkari @PratapSarnaik

[Dr Siddharth Katkade @spine_xpert]

My case with @MGMotorIn was closed as “Not Contactable”—without any real attempt to reach me.

Communication was pushed to the local team
#ConsumerRights #EVSafety #MGIndia

[Dr Siddharth Katkade @spine_xpert]

@MGMotorIn Every day, a billion voices. Today, one asking for clear answers, proper checks, and accountability in an EV safety issue.

This is how trust in India’s EV future is built?

https://t.co/ny3stBYala

@mgmotorindialtd

[Dr Siddharth Katkade @spine_xpert]

I am not seeking favours.

Only fair resolution, transparency & accountability.

If this is the benchmark of service in South Mumbai, Indian EV consumers deserve far better.

@MGMotorIn @MORTHIndia
#ConsumerProtection

[Dr Siddharth Katkade @spine_xpert]

This is not an isolated case.

Around 10 other MG EV owners across communities report similar warranty denials & prolonged service delays.

I have 30+ emails & records documenting this.
@SMEVIndia
#EVIndia