Praburam S

[Praburam S @sprabur]

@JioCare Jio Complaint No: SR00002L9OGU Circle: Chennai
Appalling customer service. Resolve this immediately. (2/2) #ConsumerRights #Jio #eDaakhil @consaffir

[Praburam S @sprabur]

@JioCare, @consaff how long does it take to acknowledge a consumer grievance?

Raised an NCH complaint on 05-Jun (Docket: 9458787). If not resolved by the 30-day mark (July 5), I am moving forward legally and filing a case via e-Daakhil with the Consumer Forum. (1/2)

[Praburam S @sprabur]

@JioCare @JioCare, @TRAI, @consaff, @consaffcircle Fine, its almost a day now (Gave almost 20+ days for my NCH docket) but no response, even for my DM. In a day or 2 I will be filing my complaint with Consumer Court.

[Praburam S @sprabur]

@JioCare, @consaff how long does it take to acknowledge a consumer grievance?

Raised an NCH complaint on 05-Jun (Docket: 9458787). If not resolved by the 30-day mark (July 5), I am moving forward legally and filing a case via e-Daakhil with the Consumer Forum. (1/2)

[Praburam S @sprabur]

@JioCare I have dropped my registered number in my dm. Call my mobile for further conversation

[Praburam S @sprabur]

@JioCare When it will be addressed? Ur escalation is no different to my request.. do they really prioritize this escalation. Even escalation has 24 hrs to fix??
@JioCare #JioFiber @TRAI #Reliance @reliance

[Praburam S @sprabur]

@JioCare When it will be addressed? Ur escalation is no different to my request.. do they really prioritize this escalation. Even escalation has 24 hrs to fix??
@JioCare #JioFiber @TRAI #Reliance @reliance

[Praburam S @sprabur]

@JioCare @reliancejio - Team, I’ve raised a complaint through the MyJio app, and it has been assigned to an engineer with a scheduled visit on the 17th of this month. Am I seriously expected to wait 8 full days for resolution? This requires prompt attention. #JioFiberRealityCheck

[Praburam S @sprabur]

@JioCare @TRAI Again great response from you guys, I need proper explanation why should I wait for 8 days to get engineer to visit?
@JioCare @TRAI #JioFiber @reliancejio #relia

[Praburam S @sprabur]

@JioCare @TRAI Again great response from you guys, I need proper explanation why should I wait for 8 days to get engineer to visit?
@JioCare @TRAI #JioFiber @reliancejio #relia

[Praburam S @sprabur]

@JioCare Its fourth time I sent DM Today without any response from you guys.. @JioCare #JioFiber @TRAI

[Praburam S @sprabur]

@JioCare Its fourth time I sent DM Today without any response from you guys.. @JioCare #JioFiber @TRAI

[Praburam S @sprabur]

@JioCare @reliancejio Great maintenance of Jio Fiber junction box in Adambakkam Chennai. Despite of multiple complaints Junction box left high and dry. Always takes 3 to 5 days to attend a complaint @JioCare @TRAI @reliancejio #JioFiber

[Praburam S @sprabur]

@JioCare @reliancejio Great maintenance of Jio Fiber junction box in Adambakkam Chennai. Despite of multiple complaints Junction box left high and dry. Always takes 3 to 5 days to attend a complaint @JioCare @TRAI @reliancejio #JioFiber

[Praburam S @sprabur]

@JioCare Kindly give some respect to customers Prakash, can you respond to my DM? Is this how Jio Fiber cares about its customers?
#JioFiber @reliancejio @JioCare

[Praburam S @sprabur]

@JioCare Kindly give some respect to customers Prakash, can you respond to my DM? Is this how Jio Fiber cares about its customers?
#JioFiber @reliancejio @JioCare

[Praburam S @sprabur]

@JioCare I have been trying to reach through your DM, no response at all. Where else I need to reach to get support?

[Praburam S @sprabur]

@JioCare I have been trying to reach through your DM, no response at all. Where else I need to reach to get support?

[Praburam S @sprabur]

If a customer has query post service request created, they are not allowed to call customer care, doesn't reply in Whatsapp or Chat. How do you expect your customers to reach if they have questions? Look at your appointment #JioFiber #JioHotstar