Squarespace Help

​Providing service updates and support. ​Please follow @squarespace for product and company news. Check for system status.

[Squarespace Help @SquarespaceHelp]

Designing your own website is a great way to make your personal brand or business accessible, and get your message out to the world, whatever it may be.

Learn more on MAKING IT → https://t.co/hZtACvfESS

[Squarespace Help @SquarespaceHelp]

@the3jsmom Hi, thanks for reaching out! We'd be happy to help! Please feel free to DM us. We'll be able to respond with more information there, thanks: https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@ChadBurlison76 Hi Chad, we have responded to your DM. If you have any further questions feel free to add them in a reply to the DM. You can also email us or start chatting through: https://t.co/KmC9TiCQaa

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@dyonisii Hi Dennis, thanks for reaching out! Could you please send us a DM, sharing your domain URL? https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@nicomejia_ Yes, your sites are safe. Squarespace websites are not affected by the PHP updates today: https://t.co/mj4zgdMNiR
Please feel free to DM us here with any further questions or concerns. https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@WomensSanctuary Hi! We are working on this issue as we speak. You can find an update on this here: https://t.co/J6LYmemzZw

[Squarespace Help @SquarespaceHelp]

@adudeoverthere1 Thanks for following up. If you're having trouble getting in touch via the contact page, feel free to DM us with your details, and we can open a ticket for you. https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@adudeoverthere1 Hi there, we don’t offer assistance by phone, since screenshots and videos are a key part of our support, but you can reach us in live chat here: https://t.co/BsuYFZV5Ka If you click the chat button at the bottom right, then type “human” and press Enter, a contact form will open.

[Squarespace Help @SquarespaceHelp]

@PlPCUP Thanks for the heads-up! We sent a reply to your DM. https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@sbs08092025 Hi there, we have received your DM and will be happy to continue assisting you out there.

[Squarespace Help @SquarespaceHelp]

@Practkirti Hi there, we're sorry to hear about the trouble with your domain. If you could DM us with any ticket numbers you may have, or an email address where we can reach you, we'll be happy to look into this. https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@lathandavinci Thank you for reaching out and sharing this feedback. We will pass this along to the appropriate team to help with improvement to our platform. In the meantime, you may find our guide on changing colors on your site helpful: https://t.co/83Q8nG5AMU

[Squarespace Help @SquarespaceHelp]

@tribuneoftplebs Hi there, thank you for reaching out to Squarespace Customer Support. We’re happy to help. To get started, could you please send us a DM with a few more details about what you're experiencing?

[Squarespace Help @SquarespaceHelp]

@RLott93694 Our scope of support is limited through X, so we're not able to directly troubleshoot this here. You can contact us here: https://t.co/a2nw8tZomw

Once you open a ticket, you should receive a ticket number and you can share it within a DM. We'd be happy to take a closer look.

[Squarespace Help @SquarespaceHelp]

@ClutchCityKickz Thanks for reaching out. Sorry to hear about the trouble.

We ask everyone requesting account access to fill out this form:

https://t.co/AlNUVRYajp

When completing the form, please ensure you provide a valid email address where we can reach you.

[Squarespace Help @SquarespaceHelp]

@RachelElizabot Hey there, sorry to hear about this issue. Our team is available to help. Please visit this link to start:

https://t.co/V4CooO3xvB

Type "agent" or "open ticket" into the Squarespace Assistant, press Enter, then add your details, and you'll be able to get in touch.

[Squarespace Help @SquarespaceHelp]

@RTLVCoach The free domain offer is available pending eligibility. See the guide below for details: https://t.co/z7VgBUiUmH If your subscription is eligible, please contact our support team for assistance, here: https://t.co/V4CooO3xvB

[Squarespace Help @SquarespaceHelp]

@danygalindo We'd be happy to help, Daniel! Feel free to DM us the URL to your site and any extra details we may need to know:
https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@AyaFrequency We've responded to your DM now, but for more in depth or immediate support we recommend contacting us via live chat instead.

[Squarespace Help @SquarespaceHelp]

@AyaFrequency Thanks for reaching out! In order for us to reply to your DM we will need you to please follow our account. This may be due to your account's settings.
You can also reach us directly via email or live chat here: https://t.co/0kObIdWEzn https://t.co/GGaDwafyDz