Shivani Shrivastava (she/her)

In a love-hate relationship with Twitter.

[Shivani Shrivastava (she/her) @srvshivani]

And refund the money I paid for an express delivery. What is the point of it if the service is not fast enough? @porterit_

[Shivani Shrivastava (she/her) @srvshivani]

@porterit_ I paid extra for a time-sensitive intercity delivery that was supposed to arrive yesterday. It still hasn’t reached. Your so-called customer support is just a chatbot stuck in a loop. This is unacceptable—please escalate this immediately.

[Shivani Shrivastava (she/her) @srvshivani]

@TanviSrv @CeoNoida @ChiefSecyUP @CMOfficeUP @dmgbnagar @dr_maheshsharma @myogiadityanath @NandiGuptaBJP @noida_authority @PankajSinghBJP @UPGovt @PMOIndia Very important point. Please make the premises of VedVan wheel chair/stroller friendly for senior citizens, people with disabilities and infants. @CeoNoida

[Tanvi Srivastava @TanviSrv]

@CeoNoida @ChiefSecyUP @CMOfficeUP @dmgbnagar @dr_maheshsharma @myogiadityanath @NandiGuptaBJP @noida_authority @PankajSinghBJP @UPGovt @PMOIndia Please make ved van entry points wheel chair friendly for senior citizens and infants on strollers/pram. All the entry points have pillars.

[Anant Sharma @anant1821]

I’m extreme upset that we chose Tata Motors to buy our car instead of going to other car providers who have much better after sales service. @TataCompanies @TataMotors

[Anant Sharma @anant1821]

I would like a strict action on this and an immediate resolution. You either provide us with a replacement car until ours is ready or reimburse us for the inconvenience that you’ve put us through.

[Anant Sharma @anant1821]

Despite escalating this issue to the Director of the branch, I am still being told that the spare part is still not available and will take 3-4 days more.
In the extreme weather conditions in Delhi, my parents have to resort to using other modes of transport to get around.

[Anant Sharma @anant1821]

It’s been a harrowing experience for us as a family because the team isn’t communicating clearly and we are left with utter disappointment.

[Anant Sharma @anant1821]

.@TataMotors @TataMotors_Cars My father, a senior citizen, gave his Tata Nexon XZ+ for repair on 8th January 2024 at SAB Motors Ghaziabad. It was promised that the car would be returned to us in max 15 days. It’s been almost 21 days and he still doesn’t have his car.

[Shivani Shrivastava (she/her) @srvshivani]

@hm_custserv You didn’t provide any resolution. I have reached out to afound through their contact form multiple times over the past days and haven’t heard anything.

[Shivani Shrivastava (she/her) @srvshivani]

.@hmdeutschland I ordered H&M products from your affiliate outlet store https://t.co/jgudhqDVwB and it’s been 10 days since. I haven’t received any products and my delivery status shows that my order was delivered to H&M Boleslaviec. There’s no customer care/nobody is responding.

[Shivani Shrivastava (she/her) @srvshivani]

@hm_custserv I did. Please check your DM.

[Shivani Shrivastava (she/her) @srvshivani]

@hm_custserv I called the H&M customer service and they said: A) They don’t speak English. B) They don’t address issues related to afound.

[Shivani Shrivastava (she/her) @srvshivani]

@blinkitcares .@blinkitcares but my question was regarding sanitary napkins. Why was it covered in a paper bag while delivering? It's not a fruit, vegetable or a sexual wellness product. It's a hygiene product.

[Shivani Shrivastava (she/her) @srvshivani]

@airindiain .@airindiain you have changed the timing of my flight and I can't travel on the said time. I received an email about the schedule change but no ticket. Now when I'm trying to retrieve the booking, from your "manage booking" section, it says that please contact customer care.

[Shivani Shrivastava (she/her) @srvshivani]

@airindiain .@airindiain I need you to arrange a call back from the ticketing department and not the customer service representative. Your CRs are good for nothing and have no authority to either cancel or reschedule the flight.

[Shivani Shrivastava (she/her) @srvshivani]

@airindiain Please tell me how soon will I receive a call back? I was promised this before too but I never got a call back.

[Shivani Shrivastava (she/her) @srvshivani]

@airindiain I just did. This is after you changed my flight timings but now the onus of getting the ticket changed falls on me. How is this fair? And what kind of services are you providing your customers?