According to @ACTFibernet, the issue was supposed to be fixed by 22 May 08:30 PM, but there’s still no internet 😑
Now even my mobile data is finished because of your repeated outages.
Only fake ETAs and excuses, no actual resolution. Customers’ work suffers.
Daily internet outages have become normal with @ACTFibernet 😑
Every week the same drama — recharge mobile data separately because WiFi barely works.
Customers keep paying, but no one seems interested in actually fixing the issue. @TRAI
@ACTFibernet But till when? 😑
You’re saying the same things as customer care, but the issue still isn’t fixed and keeps happening again and again.
Your technicians and even the area TL don’t pick up calls, so how exactly is this being monitored closely if no one is even responding properly?
2 tickets are already open but still no proper response from your team 😑
If you can’t fix the issue quickly, at least don’t ruin the work of people who depend on your internet daily.
#ACTFibernet#InternetDown#Delhi@ACTFibernet@TRAI
No idea where your team gets these fake ETAs from 😑
They keep giving time updates but never fix anything on time.
Nowadays all work depends on internet, but your team just keeps making excuses instead of understanding customers’ problems.@ACTFibernet
One team gave today’s ETA, another gave tomorrow’s 😑
Feels like the issue won’t be fixed anytime soon. Internet gets disconnected whenever they want.
Anyone planning to get @ACTFibernet, think twice. I honestly can’t recommend this service after this experience.
@ACTFibernet Your service has seriously become frustrating now 😑
Technicians don’t answer calls, customer care keeps saying “today it will be fixed,” but that “today” never comes.
No proper replies, no proper support — only endless waiting while customers suffer every week.
@ACTFibernet Probably the worst service experience ever 😑
No proper customer support, no proper help, and internet only works properly until payment is done or a new connection is taken. After that, outages every week become normal.
not constant frustration.
@ACTFibernet The moment internet goes down, your team only gives new ETAs instead of actual fixes 😑
No proper replies from customer care, calls get disconnected when asking for discontinuation, and technicians just do temporary work and leave.
@ACTFibernet Internet is still not working, yet your team is sending messages saying the service has been restored 😑
What kind of support is this?
First fix the issue properly instead of sending false “service restored” updates.
@ACTFibernet 2 tickets are already open but still no proper response from your team 😑
If you can’t fix the issue quickly, at least don’t ruin the work of people who depend on your internet daily.
#ACTFibernet#InternetDown#Delhi@ACTFibernet
Such a poor service by @ACTFibernet 😑
Only dates keep getting extended, no proper fix.
In Delhi, it takes 2–3 days just to fix internet every week. At this point, switching to another provider feels better.
@ACTFibernet Your customer care only keeps saying “today sir, soon sir” but no actual work gets done.
Sometimes calls even get disconnected while talking.
Weekly outages + no proper support is seriously frustrating now. @ACTFibernet
@ACTFibernet Last time it took 3 days to fix the internet, and after just 4 days it’s down again 😑
Do your technicians come from outside India?
In Delhi, a “high-speed” connection takes days to fix every week. Is this really your service?
@ACTFibernet@TRAI
@ACTFibernet I can be patient once or twice, but not every single week.
Your frequent outages are affecting my work and causing losses now.
What’s the point of paying for “high-speed internet” if it keeps going down every week? 😑
Seriously ACT Fibernet?
Again no internet today 🤦♂️
People pay for stable high-speed internet, not daily outages.
Please fix this immediately. This is getting frustrating now 🚨
@ACTFibernet@TRAI#jagograhakjago
@ACTFibernet@TRAI@ACTFibernet Your team keeps changing timings — first 9 AM, then 11 AM, then 1:30 PM and now 4 PM. Looks like even today the issue won’t be fixed. It’s been almost 3 days, my work is stuck and I’m facing losses because of this. Still no proper update from anyone. @ACTFibernet
Seriously disappointed with https://t.co/GCcHy1apCv service.
Internet has been down since yesterday 2 PM and even after multiple complaints, there’s still no proper resolution till tonight. 🤦♂️
This is affecting work, streaming, and everything else. @actfibernet@trai
@ACTFibernet@ACTFibernet Same issue every time. Customer care never picks calls properly, calls get disconnected, and technician team also doesn’t respond. Almost 3 days now — no call, no message, no internet. Worst service experience. @jagograhakjago@TRAI