Sandip Samajder

[Sandip Samajder @ssamajder]

@flipkartsupport I finally got the refund after a lot of hustle. But I would request @Flipkart to handle these issues in more sensible manner and align your logistics properly to keep customer trust.

[Sandip Samajder @ssamajder]

@Flipkart This is a serious failure in your return process. I ordered shoes on Sep 14 and received them on Sep 15. Due to a fitting issue, I raised a return request the same day. After multiple postponements, 2 Ekart personnel finally collected the shoes from my flat on Sep 21.

[Sandip Samajder @ssamajder]

@Flipkart Do not trust flipkart. See how they're playing with customer trust. Be aware before spending your heard earned money on buying things from flipkart.

[Sandip Samajder @ssamajder]

@Flipkart This is a serious failure in your return process. I ordered shoes on Sep 14 and received them on Sep 15. Due to a fitting issue, I raised a return request the same day. After multiple postponements, 2 Ekart personnel finally collected the shoes from my flat on Sep 21.

[Sandip Samajder @ssamajder]

@flipkartsupport @BlrCityPolice - @Flipkart is launching big billion day and the way flipkart is handling this case I fear that a complete racket is going on by delivery/pick up agents where they’re stealing items and flipkart is unable to provide any resolution. This raises a serious concern.

[Sandip Samajder @ssamajder]

@flipkartsupport You are repeating same the statement. I shared the screenshot of the chat. @BlrCityPolice

[Sandip Samajder @ssamajder]

@flipkartsupport @Flipkart I don’t see any resolution or any updates. Your team just called to say refund cannot be provided. Your guys picked up the item and didn’t returned it. Is it my fault? Everyone in X should know how @Flipkart is handling the case and think twice before ordering.

[Sandip Samajder @ssamajder]

@flipkartsupport I don’t see any resolution or any updates. Your team just called to say refund cannot be provided processed. Your guys picked up the item and didn’t returned it. Is it my fault? Everyone in X should know how @Flipkart is handling the case and think t has ce before ordering.

[Sandip Samajder @ssamajder]

@flipkartsupport I reached out to you on DM. Looking forward to a positive outcome.

[Sandip Samajder @ssamajder]

@flipkartsupport It’s not about the money, it’s about ethics and customer trust. How people will trust your organisation where your employees are stealing items. Local authorities should look into this as this might be complete racket going on. @Flipkart @flipkartsupport @BlrCityPolice

[Sandip Samajder @ssamajder]

@flipkartsupport @flipkartsupport I have given anough evidences and spent a lot of time talking to your team but unfortunately your team is unable to provide any resolution. I have a call recording with your team where they said they can’t refund. So Don’t have any trust left.

[Sandip Samajder @ssamajder]

@flipkartsupport @Flipkart @Flipkart @flipkartsupport please see the response from local Ekart warehouse manager.

Looping @BlrCityPolice for awarness. Please go through the complete thread. Could you please let me know how to get this resolved or an FIR needs be lodged?

[Sandip Samajder @ssamajder]

@flipkartsupport @Flipkart @flipkartsupport are you reading my post properly? It has been picked by two ekart personnel who potentially stole the shoe and didn’t return it to warehouse but my return and refund both are cancelled. Please take of your blindfolds and read properly before responding

[Sandip Samajder @ssamajder]

@Flipkart

[Sandip Samajder @ssamajder]

@Flipkart @Flipkart Please investigate and resolve this, including my refund, by Sep 25. Otherwise, I will be forced to file a police complaint against the concerned Ekart personnel/local office and pursue a formal consumer grievance against Flipkart.

[Sandip Samajder @ssamajder]

@kiacareindia Sent the details via DM. Also looped in [email protected]. If you still haven't received the email, please provide me another id where I can send the communication.

[Sandip Samajder @ssamajder]

@KiaInd Kia Connect down for 7+ days despite multiple follow-ups, dealership visits & AVNT/DMR/EMR resets. Issue identified as backend eSIM/server failure, yet no fix. Very poor support for a core feature. Urgent resolution needed before my road trip.#KiaIndia #CustomerExperience