Dear @reliancejio@JioCare
What's the point of paying for an International Roaming pack if I can't even receive a SINGLE SMS in Taipei?
I specifically bought the roaming pack with 50 SMS, calls, and data included. Yet:
- No incoming SMS
- No outgoing calls
- Can't access bank accounts
- Can't receive OTPs
- Can't transfer salaries
- Can't pay bills
And despite spending hours with Jio chat support, there's been absolutely ZERO resolution.
Imagine being stranded abroad with your financial accounts locked because your telecom provider can't deliver basic SMS services.
Thanks for making a paid service completely useless when I need it the most.