@redBus_in@redBus_in Complete silence today after another 24-hr extension expired. Over 48 hrs past committed deadline on Case #33857614 / Ticket TV9T90e07708. Zero resolution for ₹3,836.85. Escalating to bank chargeback and consumer forum today. @jagograhakjago
SLA breached on Case #33857614 / Ticket TV9T90e07708.
24-hr tech audit SLA missed by @redBus_in . Deducted ₹3,836.85 at 09:17 AM for 09:30 AM bus (impossible 13-min window) & marked No-Show.
Active NCH Docket #10044606. Refund immediately! @jagograhakjago
Second 24-hr extension breached by @redBus_in. Total 48+ hrs passed since committed audit deadline on Case #33857614 / Ticket TV9T90e07708. Zero updates, zero refund for ₹3,836.85 deducted 13 mins before departure. Initiating bank dispute & NCH escalation today. @jagograhakjago
@redBus_in@redBus_in Initial 24-hr SLA lapsed; phone desk requested 24 hrs more today. Case #33857614 / Ticket TV9T90e07708. Need the full ₹3,836.85 refund cleared by tomorrow evening. Docket #10044606 active. @jagograhakjago
@redBus_in Case #33857614 | Ticket TV9T90e07708 | NCH 10044606. Proof attached: native checkout at 09:15 AM shows 21:30 departure selected. App glitch altered it to 09:30 AM at payment. Please process full refund of ₹3,836.85 to original source.
@redBus_in@redBus_in@makemytrip Conclusive proof: Checkout screen at 09:15 AM proves selection was for 21:30 (RS Yadav). Applying coupon caused session glitch defaulting to 09:30 AM upon ₹3,836.85 UPI pay at 09:17 AM. Manifest confirms No-Show. Require refund. NCH: 10044606
@redBus_IN@makemytrip App UI glitch booked 09:30 AM instead of 21:30 upon ₹3,836.85 UPI pay at 09:17 AM. Boarding in 13 mins is impossible. Support unreachable & manifest confirms No-Show. Grievance logged with @jagograhakjago (NCH: 10044606). Require refund.