Sreejith Mohan

Being Human

[Sreejith Mohan @ssreejithm]

@FABConnects It feels like the team is more focused on delaying the process than actually assisting the customer.

This is exactly why customers lose trust in the bank. A smooth exit process is just as important as onboarding, and FAB needs to take this seriously.

[Sreejith Mohan @ssreejithm]

@FABConnects I’m extremely disappointed with the way FAB’s customer support and retention team handles cancellation requests. The moment a customer asks to close a product, the experience suddenly becomes slow, unhelpful, and unnecessarily complicated. @centralbankuae

[Sreejith Mohan @ssreejithm]

@FABConnects no update on a customer request placed a week ago. Please call back.

[Sreejith Mohan @ssreejithm]

@FABConnects still down after one week of issue?

[Sreejith Mohan @ssreejithm]

The @dutweets AI chatbot is inefficient, not able to take up a customer service. And customer care is another sleeping story. @tdrauae

[Sreejith Mohan @ssreejithm]

Chilli Ramen @wagamamauae

[Sreejith Mohan @ssreejithm]

In Full Manual wash, charging AED 58 @AutoProUAE engine water wash not available? @enoc_official

[Sreejith Mohan @ssreejithm]

@FABConnects again playing unfair.
Receiving statement for the CC customer not held/used. What a shame on the biggest bank in UAE. @centralbankuae. And connecting customer service is biggest Joke.

[Sreejith Mohan @ssreejithm]

@dutweets internet is not working for past one day. Called customer care multiple times and still no call back and solution. Is #dutelecom becoming the worst after the outage?

[Sreejith Mohan @ssreejithm]

Another fraud transaction in @ENBDdeals @MastercardMENA. Looking forward the positive response from Bank. Why this phishing attempts are more frequent? Why banking system fails to ensure the security and transparency. Will the alternatives come in the near future?

[Sreejith Mohan @ssreejithm]

@AUH is awesome!

[Sreejith Mohan @ssreejithm]

It is strange there is no @FABConnects ATM in @AUH Terminal A Arrivals passenger waiting area. #FABATM #zayed airport #Terminal A
#Arrivals

[Sreejith Mohan @ssreejithm]

Dalkia customer service is so poor. Still waiting to get response on my dispute raised 40 days before. @dalkia @NKLCommunities

[Sreejith Mohan @ssreejithm]

Any chance to connect to @duCares ? Facing issue with tv recorder and customer service is worst.

[Sreejith Mohan @ssreejithm]

Plastic recycling systems can make a big difference in reducing waste and promoting sustainability. 🌍♻️. Spot the one in @CarrefourUAE great initiative.

[Sreejith Mohan @ssreejithm]

My KYC updating in KRA portal is still pending which is supposed to be done by @hdfcsec Visited the nearest @HDFC_Bank in #Dubai , unfortunately the bank staffs have no idea what to do and even don’t have the KYC form for submission. Strange scenes in India’s largest comm Bank?

[Sreejith Mohan @ssreejithm]

When will you deliver my shipment @Aramex ? Your so called champion is useless! #aramexshippinginfinite
#uaearamexlatedelivery

[Sreejith Mohan @ssreejithm]

@hdfcsec no response for emails. Is anybody out to support @HDFC_Bank customers. Please DM.
@HDFCBank_Cares @hdfc

[Sreejith Mohan @ssreejithm]

Does Bank has no role in protection against fraud transaction? @FABConnects @centralbankuae or they issue Credit Cards & Loans to customers so the frauds can make use of it. End of the day who lost?

[Sreejith Mohan @ssreejithm]

No justification from @FABConnects yet. @centralbankuae please clarify how this fraud transactions happening without sharing OTP.

[Sreejith Mohan @ssreejithm]

No justification from @FABConnects yet. @centralbankuae please clarify how this fraud transactions happening without sharing OTP.

[Sreejith Mohan @ssreejithm]

@FABConnects Fraud transactions happening in FAB Credit Card, any leaks?#FAB #poorcustomerservice