@AmazonHelp Thanks for the quick response. The customer service page is not helpful, as the return timeline has lapsed now and I have no means to create another return request for this item. That why I reached out here.
@amazonIN Order # 171-5979074-9325911, raised a request for return & pickup was scheduled. Then pickup got canceled & now when I follow the instruction on Return Center to raise a return request again, it says this Item not eligible for return. Need help to return this item