@British_Airways your help line says it can’t help?! You guys should know better than this by now - it’s not rocket science to have scalable customer service and crisis recovery plans.
@British_Airways calling your ‘help line’ and it says we cannot help you?!? For a company that has been in business as long as you have this is laughable!!!
@MulberryEngland WORST customer service I have ever experienced at Rockafeller location in NY today. The manager was shockingly appalling and repeatedly ignored requests from your customer services phone team to issue a credit note for a faulty product. Lost a lifelong customer!
@HSBC_UK@HSBC 30 years as a premier customer and your team are saying the only way I can open an additional bank account is to downgrade all my accounts from premier...it's much easier apparently to get decent service when you are not premier. Seems bonkers?!
@MailOnline@Telegraph do you have any room for another passport horror story? This is a good one! Absolutely appalling situation. I have spent over 100 hours over 14 weeks trying to deal with this. @10DowningStreet@HM_Passport
@GOVUK you are killing me here! Son’s passport has been in process since March 6 but no update since March 22 - applied for emergency document at consulate in NY - you took my £100 but not ONE SINGLE appointment at ANY point in time. Whaddaya want me to do here?!? 🤢🤢🤢
@devisridhar For the last decade living in the States every conversation with someone we haven’t met yet goes along the lines:
Stranger: (looking directly at my husband) so how come you moved to the States, your job bring you over?’
Husband: no actually my wife’s job did.
Stranger: oh wow!
Heartbreaking to see these beautiful children's pictures in @Siobhan_Baillie 's constituency office in #Stroud despite her failing to vote for #FreeSchoolMeals
@DanielN61841575@Coifsh@CNN Hmmmm in fact....besides one use of ‘he’ the gender of these Scientists is not referenced. Ergo I’ll bet you anything they are Men.