Stacey Towler

Compassionate Neighbours @ St Clare Hospice. Making a difference to others experiencing loneliness & isolation when someone is in the last chapter of their life

[Stacey Towler @staceybtowler]

@VirginAtlantic @virginhelp I am being fobbed off as we speak by this team who tells me they are waiting to review the information I sent nearly 4 weeks ago.Received no acknowledgment of sensitive data and it wasnt until I chased this up that I was informed we would find out 2 weeks before we fly!!

[Stacey Towler @staceybtowler]

@VirginAtlantic @virginhelp Unfortunately this clearly is not working. This is who I have been calling BUT NO ONE IS LISTENING!! Or has permission to make a decision. All I get told is sorry that isnt something I can help you with!! Not any use at all! Utterly rediculous process!

[Stacey Towler @staceybtowler]

@VirginAtlantic @virginhelp This takes me to general webpage that I have already tried. Just being fobbed off as I am asking for something that doesnt fit a ridiculous and unsupportive process you have in place for people that need additional support!!!

[Stacey Towler @staceybtowler]

@virginhelp @VirginAtlantic I have called several times to ask for and both my mother and I have experienced poor customer service. Not returning calls and poor processes in place that do not put the customer first!!

[Stacey Towler @staceybtowler]

https://t.co/OeL2xcREJE disappointing! Im trying to get my mother to Boston USAwho has copd.She's completed forms by gp to allow her to fly-only virgin require.
It'll be confirmed 2 wks before flight date.WHAT! Poor customer service and cant talk to a manager. Not recommended

[Stacey Towler @staceybtowler]

@SarahVThompson My friend is sitting next to this lady. He plays Simbas father in the show. Sean Escofery. Amazing singer!!

[Stacey Towler @staceybtowler]

@hospiceuk @hospicestclare Such a needed support for people who live with a life limiting illness or moderate fraility

[Stacey Towler @staceybtowler]

@writesJW They say our hearing is the last part of us to leave our body. What a lovely thing to do for your mum.

[Stacey Towler @staceybtowler]

@SarahVThompson Merry Christmas Sarah

[Stacey Towler @staceybtowler]

What an amazing lady.
@MaryBerryBites @BritishBakeOff @BegumNadiya @jamieoliver

[St Clare Hospice @hospicestclare]

9 year old Lottie is baking gingerbread angels in honour of her Nanny Susie who died last week, and to raise funds for our #Hospice at #Christmas! 🎄 Lottie has already raised over £1k! 💸 Please retweet and donate > https://t.co/IlYXNN03gS

[Stacey Towler @staceybtowler]

@hospicestclare @goodgrieftrust Shared experiences of grief and loss connect people together!

[St Clare Hospice @hospicestclare]

Our Bereavement Support Helpline (01279 967670) is open to anyone who has experienced bereavement - no matter how recent or long ago. We can offer a listening ear 👂Info & guidance after a death ℹ️ Sign-posting to other local support 👉 https://t.co/tTEJzInDHo