Stacey C

[Stacey C @staceyc829]

@MBTA_CR She said she was ok.

[Stacey C @staceyc829]

@MBTA_CR you may want to send someone to sand at Bellevue station by the drop off/puck up area. A passenger just slipped on the ice and fell to the ground

[Stacey C @staceyc829]

@MBTA_CR update on the status of needham heights train 614..

[Stacey C @staceyc829]

@MBTA_CR I’ve been waiting 1.5 hours for a train. Very disappointed with the lack of communication and the notifications not being posted timely.

[Stacey C @staceyc829]

@MBTA_CR how late is the 8:05 needham heights train? The train going to needham just pulled in

[Stacey C @staceyc829]

@MBTA_CR Absolutely terrible that you take this long to decide this. Most people walk to the train station and have been standing outside waiting for about an hour at this point.

[Stacey C @staceyc829]

@MBTA_CR how late is the Needham Heights train?

[Stacey C @staceyc829]

@MBTA_CR what is the eta on the 4:55 needham heights?

[Stacey C @staceyc829]

@MBTA_CR I have an appointment I need to get home for. I need to know if there’s going to be a train in the near future or not

[Stacey C @staceyc829]

@MBTA_CR update on the 3:55 needham heights train please

[Stacey C @staceyc829]

@MBTA_CR No estimate on timing? The told us 30 mins ago it was at back bay.

[Stacey C @staceyc829]

@MBTA_CR_Alerts Not surprising since it was smoking when we were told to get off the train. The conductors gave false information as well telling everyone there was a replacement train coming so people are there waiting not knowing it’s an hour they’re going to be standing there

[Stacey C @staceyc829]

@MBTA_CR The conductors should not tell passengers there’s a replacement train coming then disappear. How do we go about getting a refund

[Stacey C @staceyc829]

@MBTA_CR_Alerts That’s a lie. What time do you expect the the replacement train to be at ruggles

[Stacey C @staceyc829]

@MBTA_CR You may also want to let the information people at forest hills know what is going on. The 7:05 left forest hills by the time we got here but they know nothing at the information desk

[Stacey C @staceyc829]

@MBTA_CR is the 7:05 needham heights train going to run today?

[Stacey C @staceyc829]

@MBTA_CR You should update the boards with that information. Nobody at the station knows and they’re waiting for the train

[Stacey C @staceyc829]

@MBTA_CR @MBTA_CR_Alerts It’s 15 mins late now and it’s still not posted.

[Stacey C @staceyc829]

@MBTA_CR what is the status of the 1:55 needham heights train?

[Stacey C @staceyc829]

@MBTA_CR what is the status of the needham heights train into Boston?