Stagecoach NorthEast

Proud to serve the North East with service updates 7 days a week. We’ll answer your Tweets Mon-Fri 8am-6pm and Sat-Sun 9am-5pm.

[Stagecoach NorthEast @StagecoachNE]

@boro74 Hi Peter, could you DM us the email you use to log into the Stagecoach app so we can look into this further for you. Thanks Lia

[Stagecoach NorthEast @StagecoachNE]

@kylewalls11 Hello, Drivers must operate within the vehicle's safe carrying capacity, however I appreciate that from a passenger's perspective the bus may have appeared to be full when additional customers were allowed to board.-Dee

[Stagecoach NorthEast @StagecoachNE]

@Barnsey17443311 Hello, Sorry to hear this. I will pass this on to the local management team so the driver can be traced and the matter dealt with internally.-Dee

[Stagecoach NorthEast @StagecoachNE]

#SSOps Due to staff availability the 06:15 service 4 from South Shields Interchange (06:37 Biddick Hall) will not operate.

[Stagecoach NorthEast @StagecoachNE]

#SSOps The 08:59 X34 service from Newcastle will not operate as someone has become ill on board and currently awaiting an ambulance. Sorry for any inconvenience.

[Stagecoach NorthEast @StagecoachNE]

@Valhall75 Hi Julie, The 17:12 service has just left Sainsbury's now. We're sorry for any inconvenience caused and hope you managed to travel. -Rae

[Stagecoach NorthEast @StagecoachNE]

@SombreroSurveys Hi Jowan,

We're sorry to hear that. If you'd like to provide us with feedback please contact us directly with specific details.

-Rae

[Stagecoach NorthEast @StagecoachNE]

@OliverC75915717 Hi Oliver, Thanks for the lovely feedback. We will pass this on to the local management team to let the driver know.

-Dee

[Stagecoach NorthEast @StagecoachNE]

@Goodall1892 Hi Dan, Unfortunately this is outwith our control and is due to high threat so the diversion is in place to keep our staff and customers safe. You can DM us with your ticket so we can look into this further for you. -Rae

[Stagecoach NorthEast @StagecoachNE]

@NatalieRickerby Hi Natalie,

Unfortunately there's lots of different factors that can cause disruptions to the services. We're sorry for any inconvenience caused.

-Rae

[Stagecoach NorthEast @StagecoachNE]

Due to heavy traffic congestion in the Gateshead area, the X34 service is seeing delays of up to 20 minutes. Please allow extra time if you are travelling this afternoon.

[Stagecoach NorthEast @StagecoachNE]

Due to excessive delays caused by heavy traffic along the route, the 13:09 X34 service from Newcastle to Harton Nook will not operate.

[Stagecoach NorthEast @StagecoachNE]

@Bazro10 Hi Dayle.
I'm very sorry to hear our services did not meet your expectations on this occasion. We aim to provide a safe, reliable, and punctual service but there are occasions when we are simply unable to run as advertised due to factors outside of our control. -Mel

[Stagecoach NorthEast @StagecoachNE]

#SSOps Due to heavy traffic delays around Boldon the 16:34 service X34 from Newcastle to Horsley Hill will operate with a 10 minute delay.

[Stagecoach NorthEast @StagecoachNE]

@JerryLee385971 I'm very sorry to hear our services did not meet your expectations on this occasion. We aim to provide a safe, reliable, and punctual service but there are occasions when we are simply unable to run as advertised due to factors outside of our control. -Mel

[Stagecoach NorthEast @StagecoachNE]

@JerryLee385971 Hi Jerry.
Can you please advise when you were expecting the service so we can assist you further. -Mel

[Stagecoach NorthEast @StagecoachNE]

@riuiine Good Morning, we're truly sorry for this inconvenience, we always aim to post service updates on the app and website as soon as we can. We have taken this feedback on board and will use this for service improvement going forward. - Kya

[Stagecoach NorthEast @StagecoachNE]

#Nclops Due to an RTC on Union Rd service 39,40 are being diverted Byker Metro, Dalton Street, Commercial Road in both directions until further notice.

[Stagecoach NorthEast @StagecoachNE]

#Nclops Union Rd open service 39,40 back to normal route.

[Stagecoach NorthEast @StagecoachNE]

@KrazykathKr Hi, the link is to our service updates page on the website, if you head to the website you will be able to find the information you need. Lia