Stagecoach SouthWest

Proud to serve Devon into Somerset & Cornwall with service updates 7 days a week. We’ll answer your Tweets Mon-Fri 8am-6pm and Sat-Sun 9am-5pm.

[Stagecoach SouthWest @StagecoachSW]

@sophie_willey Hi Sophie.
I'm very sorry to hear our services did not meet your expectations on this occasion. We aim to provide a safe, reliable, and punctual service but there are occasions when we are simply unable to run as advertised due to factors outside of our control. -Mel

[Stagecoach SouthWest @StagecoachSW]

@Raychie94 Hi Rachael,

Thanks for these further details, again we're really sorry about your experience.

We'll pass this over to the local team to internally review so we can prevent a similar issue moving forward. -Eve

[Stagecoach SouthWest @StagecoachSW]

@DJn_Richards Hi David,

We're really sorry to hear that this happened. We have reported this across to the local management team to fully review this and to take action.

Apologies for the inconvenience as a result of this. -Eve

[Stagecoach SouthWest @StagecoachSW]

@112Nash Hi Brian,

Apologies we were unable to respond in time to help with this and hope that you travelled successfully. -Eve

[Stagecoach SouthWest @StagecoachSW]

@HBA__inc Hi Henry - Sorry we didn't reach your post in time. We advise checking the app before you travel or giving us a call for imminent journey queries. Hopefully you travelled successfully.

Bea

[Stagecoach SouthWest @StagecoachSW]

@RioD93 Hi,
I’m really sorry to hear your bus is running late again and appreciate how frustrating that must be, especially when the app is showing it as on time. if you can tell us where you are travelling too we can track the service and advise further?-Dee

[Stagecoach SouthWest @StagecoachSW]

@tonupphil Hello, please see all the information on the closure below

https://t.co/s90yj8biEH

-Dee

[Stagecoach SouthWest @StagecoachSW]

@JohnRobert1878 Hello, Sorry for the delay in the reply. We hope you travelled ok-Dee

[Stagecoach SouthWest @StagecoachSW]

@millie24601 Hi Millie.
I am sorry for the delay in response. I hope you managed to get to your destination safely. -Mel

[Stagecoach SouthWest @StagecoachSW]

@JadeyBum1990 @eastdevon Hi Jade.
The local team have taken all the feedback on board, and this will be taken into consideration for future changes. -Mel

[Stagecoach SouthWest @StagecoachSW]

@Richardftaylor Hi Richard, I've checked and we are running a normal service over the weekend. Lia

[Stagecoach SouthWest @StagecoachSW]

@millie24601 Hi Millie apologies for the delay in responding, looking at the tracker it should rejoin the route after the junction of Seaton Down Hill and Harepath Hill. I hope this helps. Lia

[Stagecoach SouthWest @StagecoachSW]

@zoe87jarvis Hi Zoe, our local team will update the service updates section as soon as they have information about the 22. Ongoing service updates will remain on the page, shorter planned updates will be removed once the changes/roadworks etc have been completed. Lia

[Stagecoach SouthWest @StagecoachSW]

Today is a Bank Holiday? We are operating Sunday services today Monday 25th May. See here for details: https://t.co/9Pr7r1dqBS and plan your journey before you travel https://t.co/UA8o3Gnkuz

[Stagecoach SouthWest @StagecoachSW]

@PrayingGodfrey Hi - There is a 15 advertised to run at 16.52 and is on the timetable. I'll check with the depot and if this is incorrect, will get it updated on the website/app. Sorry for any trouble this caused.

Bea

[Stagecoach SouthWest @StagecoachSW]

@KirstyCakes3006 Hi - We'll continue to try and keep the app updated which you can check before you travel to help you plan accordingly. I'll share your comments with my colleagues at the depot for their consideration in future service improvement planning.

Bea

[Stagecoach SouthWest @StagecoachSW]

@Shellbear7 Hi, Unfortunately this service is running 14minutes late. I am sorry for any inconvenience caused by this.

-Dex

[Stagecoach SouthWest @StagecoachSW]

@fh_edits Hi, Sorry for the delay in responding, i hope you were able to travel safely this morning. I have looked into this and the bus does appear to of been on diversion this morning. If you can provide your specific journey details i can look further into this for you.

-Dex

[Stagecoach SouthWest @StagecoachSW]

@PrayingGodfrey Hi Godfrey - I'm sorry for the trouble you experienced. Even if the app shows a delay, we recommend arriving at the stop at the scheduled time, just in case the bus catches up and the app doesn't update right away. Thanks for your understanding!

^Bea