@Aggi13680550 Our drivers are expected to be attentive to customers waiting at bus stops and to stop whenever it is safe to do so. From what you've described, this does not sound like the level of service we aim to provide. We will pass this on to the local team so the driver can be traced Dee
@adsnkizmummy Hi Tara,
I am sorry to hear of this. To allow us to review this for you, could you please send us a DM confirming the specific journey details. -Ivy
@kyranmind13 Hello, Sorry to hear this. I will report this over to the local team so the driver can be traced and the matter dealt with internally.-Dee
@KP9007 Hi Kieran,
We don't have any updates on this at the moment. As soon as we do, this will be updated on the link below. -Ivy
https://t.co/n0UJDjqShP
@daveosh27 Hello Dave,
I am sorry for the delay in getting back to you. There will be further diversions on this route later in the month which will be posted on our service updates page which I will link below. -Ivy
https://t.co/9K51I8bYIf?
@DowieWho Hello, I am sorry for the issues you are having with the tracking. The 118 service is running, it is just running slightly late. I do apologise for any inconvenience this has caused.
-Amy
@7Daz3 Hi,
Thanks for getting in touch. Fares are based on fare stages rather than distance, so some shorter journeys can cost more than longer ones depending on the fare boundaries crossed. -Ivy
@Misse_ko Hello Katherine,
I am so sorry to hear of this. Could you please confirm you intended boarding point and the times the buses were due at? -Ivy
@Blakeboi146 Hi Blake,
We cannot predict is the services will be affected, this will be down to the weather. We will review our services throughout the day. - Ari
@AdamAdamhall388 Hi Adam,
I am sorry to hear this and for any inconvenience caused. Please ensure you fill in our complaints form so we can pass these details to our local team. - Ari https://t.co/tmshpI5uZl
@Liam_o7 I am sorry to hear that this happened. So this can be reviewed, please fill in one of our feedback forms in the link below and a member of the team will get back to you directly. -Ivy
https://t.co/H0uTabmpVI