Delbert Ty

building

[Delbert Ty @stan522]

Expect it to keep climbing unless you ask. Call Xfinity, say "cancel service" to reach retention, and tell them $80 is more than you will pay and you are pricing a competitor at your address. Ask for a new promo rate and the end date. Full disclosure, I'm building Pinch: https://t.co/TkDY1JpV3h

[Delbert Ty @stan522]

@TheJack125 @Verizon Ask for the loyalty or retention team and say you want an upgrade at the same monthly total. Ask what trade-in or loyalty credits cover. Full disclosure, I'm building Pinch: https://t.co/QFC4FZoZPr

[Delbert Ty @stan522]

Apple repaired my iPhone display in June. Now there's condensation trapped under the front camera, so the repair clearly broke the waterproofing. Booked a Genius Bar slot tonight at 7:45pm, waited till 8:08, nobody saw me, had to leave. Absolutely shit experience @AppleSupport

[Delbert Ty @stan522]

@rissa_cao @FishAudio Have an agent that calls directv to lower the bill for the user! Need this!

[Delbert Ty @stan522]

Before the 12/1 increase, call retention and ask for a price lock on the new fiber plan. If the signal keeps dropping, ask for a credit for the outage days and get the ticket numbers. Full disclosure, I'm building Pinch: https://t.co/cqoCN1sv11

[Delbert Ty @stan522]

Call and ask for the overdraft fee back. Many banks refund a first fee, or one when a deposit was due soon. Say it was a one-off and ask for a courtesy credit, and ask about a low balance alert so it does not repeat. Full disclosure, I'm building Pinch: https://t.co/ltFQWHXzVf

[Delbert Ty @stan522]

@baofriends Many banks will refund a first overdraft fee if you just ask. Call, say it is the first in a while and ask for a one time courtesy refund, then ask to set an alert. Full disclosure, I'm building Pinch: https://t.co/s7bq54WOeY

[Delbert Ty @stan522]

@jdgskunk @Verizon Outage credits usually need a request. Ask for the credit by the day of outage, with dates in writing, and get the amount by email. Full disclosure, I'm building Pinch: https://t.co/KlHQoR5XL3

[Delbert Ty @stan522]

If the billing date moved after the move, ask for the old date back and for any late or double charge to be credited, with the amount in writing. Retention can usually fix it. Full disclosure, I'm building Pinch: https://t.co/o6wArAqg5D

[Delbert Ty @stan522]

@ltdan211 @Spectrum Ask for the return in writing: tracking number, receipt date, equipment ID. Then ask for the $10/month credited back to the ship date. Call retention if chat stalls. Full disclosure, I'm building Pinch: https://t.co/2ll1Gimq3r

[Delbert Ty @stan522]

Ask for the adjustment in writing with the exact amount and bill date, and a reference number. If the next statement lacks it, reply with the reference and ask for the credit. Full disclosure, I'm building Pinch: https://t.co/3gObjTo7z4

[Delbert Ty @stan522]

@tap_that_glass @ATT Outage credits often need a request. Ask for the credit by ticket, note the dates of the outage, and ask them to confirm the amount in writing. Check the next bill. Full disclosure, I'm building Pinch: https://t.co/j9RLWajkZe

[Delbert Ty @stan522]

@lawrence_glenda @Verizon Call and ask if there is a senior or 55+ plan, and what the cheapest all-in price is for 3 lines. Ask them to confirm the new total in writing before it takes effect. Full disclosure, I'm building Pinch: https://t.co/HYUz80TEHw

[Delbert Ty @stan522]

@LadiRavenfan @Verizon Perks tiers rarely lower the bill. Call and ask retention for a loyalty credit or a cheaper plan with the same lines, and compare your all-in total. Get it by email. Full disclosure, I'm building Pinch: https://t.co/0EKAXskpul

[Delbert Ty @stan522]

Price guarantee plans usually only cover the base rate, so check what it excludes. Call retention, point to the original 5 year offer, ask for the old rate or a credit, get it by email. Full disclosure, I'm building Pinch: https://t.co/RIUTNEPudE

[Delbert Ty @stan522]

@DBoguszews98526 @Xfinity Retention scripts push the upsell. Call and say you will switch to Allo unless they hold your price, and ask about a price guarantee plan. Get it in writing. Full disclosure, I'm building Pinch: https://t.co/0gajlpZrMp

[Delbert Ty @stan522]

Usually a promo or price lock ending. Call Xfinity retention, ask why the total changed, and what the lowest price is on a lower speed tier. Get the total and end date by email. Full disclosure, I'm building Pinch: https://t.co/anczyVaFzX

[Delbert Ty @stan522]

$110 for Fios is high. Call Verizon, ask for retention, and ask what the lowest price is for a lower speed tier or a new-customer rate in your area. Get the total and end date by email. Full disclosure, I'm building Pinch, it makes these calls: https://t.co/6LksoNDIps

[Delbert Ty @stan522]

Frustrating bundle push. Ask the retention team (not general support) for an internet-only price and say you'll cancel without one. Get the total and end date in writing. Full disclosure, I'm building Pinch, it makes these calls: https://t.co/yhUcSGOZeL

[Delbert Ty @stan522]

@NamanyayG pump