@fidelitybankplc I’m having trouble accessing your soft token and will need help to resolve this issue. It apparently doesn’t login for over a couple of days now.
@wifisupport1 I have been trying to reach out to you guys but you have so far refused to pay attention to any of my complaints. Your wifi has refused to work since last night and there’s no support from you. It’s very appalling how you treat your customers.
@wifisupport1 How is it that one will subscribe to your service without being able to utilize the service? I have struggled to understand why you have been unresponsive to solving your relentlessly terrible network connection.
#tizetiisgarbage
@wifisupport1 What’s the difficulty in having a reliable service from you? At a point in December you went on a 2 weeks sabbatical without any prior notice nor any remediation regarding that lost time. How efficient a service you provide! 🤮
@wifisupport1 It’s appalling to see that one would pay a subscription to your service and then no connection. To say your service is displeasing is to actually say the least.
I’ll be surprised that you give attention to this as nothing good seem to be on your service agenda.
@Sterling_Bankng I made a transaction from my account since since Friday and to this moment the receiver is yet to gain receipt of the funds. I have called and called your customer care line and not once have I been attended to