and I am not receiving the 2X Viral Points benefit.
I have already submitted all the requested details, payment proof, screenshots, and screen recording.
Kindly escalate this ticket to the technical team and provide a resolution timeline. If the issue cannot be resolved,
@mojappofficial According to the Moj Blue Benefits page, my subscription should include a Blue Tick and 2X Viral Points. However, neither benefit has been activated on my account even though my subscription is active. Please escalate this to your technical team immediately.
Subject: Follow-up on Ticket #215474985677457
Hello Moj Support,
This is a follow-up regarding Ticket ID: 215474985677457.
It has been more than 15 days since I reported this issue. My Moj Premium subscription is active, but Creator League still shows "Buy Moj Blue",