AA canceled a connecting flight while my family member was already en route from Europe and didnโt rebook him. After 3+ hours on hold, we were told the next option was 3DAYS later. No help. No urgency. Told โdeal with it at the airportโ after a 10-hour flight. Completely unaccept
@ScottHarnett_@CollinRugg Exactly!!! Take accountability of your actions. I have sympathy for him, his family and all the staff of the cruise line. But he is 100 ๐ฏ responsible for his actions and the reactions of those around him.