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@NadjkovicD@SoleObsession4@stockx You have to also send a certified mail w/ tracking to StockX let them know u r suing them, and Email them per their ToS. If the Judge tell me I am SoL, then I take it, but not from StockX. Bring as much documentation as you can. I am going next week.
@NadjkovicD@SoleObsession4@stockx I can't tell you what to do, I talked to my friend with legal experience. StockX ToS said we can sue them in small claim court for dispute. Get written statement from UPS to confirm lost package and eligibility to file a claim, file suit at small claim court for $200 or less
@NadjkovicD@SoleObsession4@stockx It doesn't matter where I dropped my package off, UPS already gave me written statement saying they will pay. StockX is the one saying "We could file a claim, but we won't because is our policy "
@NadjkovicD@SoleObsession4@stockx We can believe a lot of thing, but on their end, the employee writing scripted response doesn't care because they are probably instruction to not care. I don't understand why stockX screw over seller, they don't lose any more filing claims. If UPS refuses to pay, then is on UPS.
@NadjkovicD@SoleObsession4@stockx People who reply me aren't even from claim dept, they are just employees reading off a scripted response from what I can tell. Only reason I can think of them screw over seller is they r short staffed, and this policy reduce their workload by 90%?
@NadjkovicD@SoleObsession4@stockx UPS Store, with receipt. Here is what UPS said, they will honor the claim. My beef is stockX kept refusing to file a claim and tell me my package still at the store according to the Trackin Number and tell me to go retrieve the package. And they will not respond to any follow up.
@NadjkovicD@SoleObsession4@stockx Let me know know ur case goes, so far all I got is somewhere along the line of "we know UPS is willing to pay, but is our policy to not help because you did not ship the item properly". They still tries to blame me.
@SoleObsession4@NadjkovicD@stockx I never saw that, and is not in their FAQ. I don't understand why they would do that when StockX isn't even losing Money on it if Label is Insured. Either way, if this is going nowhere, I just have to file a Small Claim against StockX at Court. Hopefully we dont go there.
@SoleObsession4@NadjkovicD@stockx Of course I will keep you updated. My Next stop is gonna be Small Claim Court to file a Law Suit against StockX. What Policy Update, all I saw is this on their FAQ. It saids they can still file a Claim. and UPS said I can file a Claim.