@AerLingus So why does it not state this on your standard terms and conditions page? There is no mention about EU/UK/USA? Did you change the rules this morning? https://t.co/pyHktzKqOW
@AerLingus I booked a flight and canceled it within 24 hours. Your online terms and conditions state this was fully refundable. Your agents are now telling me I am wrong and I receive nothing? Is this some sort of joke?
@AerLingus Further to this, you do not inform me during cancelation that I am eligible to receive nothing back. Only after I have canceled is when you let me know this and then say I cannot have the flight reinstated. This is highly deceptive behavior for profit.
@AerLingus Here is a snapshot of your standard terms and conditions page when you search “aer lingus fare terms”. Strange that this rule isn’t listed🤔 only seems applicable when you intend to keep your customers money.
@AerLingus Shocked at the customer service received. This isn’t a case of “read the fine print” but rather “we simply refuse to honor our posted terms and conditions. Thank you for your money”. Typically take 4 flights from Dublin back home to the states every year on aer Lingus… no more.
@VirginMediaIE it’s been 11 days since I’ve contacted you because you no showed on my install. You said you would revert with an update ASAP. I have reached out nearly every day since. Can someone please contact me?
@VirginMediaIE Very curious how reaching out since June 30th I was not able to get an appointment until august 10th. You should probably speak to your representative for my apartment since he claimed it would only be 3-5 days for an install.
@virginmedia I have been trying to have service installed since 30/6 by @VirginMediaIE but cannot get thru to anyone. The installers no showed on me last Thursday and I haven’t been contacted since. Can you help me?
@VirginMediaIE been trying to get ahold of you since June. No one will reply to me. When I call the help number in the email shown it just says it’s an invalid phone number then hangs up. This is beyond ridiculous. https://t.co/W2tP0pMK2L
@VirginMediaIE been requesting service installed since 30/6. Installer no showed on me today. Phone number virgin media provided to me in an email for assistance is coming up as invalid. This must be a joke right?
@virginmedia I’ve been requesting service to be installed since 30/6. My installer no showed on me today. Should I just give up? Let me know. I would love some internet by the fall.
@virginmedia@grilledsteez Yep still does not connect from my Irish phone number. This is absurd. I was provided the number (01) 440 5353 in a virgin media email and it says it’s an Invalid phone number. I have no idea where to go at this point.