@discord@discord_support Does anyone know how to contact real people from Discord support? I’m glad, of course, that bots are sending me contact information for scammers, but I need real people.
@_NeonGrave@discord@discord_support I WAS ABLE TO CONTACT THE DISCORD SUPPORT! The bad news is they told me they wouldn't help and would answer my questions. I asked two questions and the person just started closing the ticket without answering any of them. Maybe one day they'll learn how to work @discord_support
@discord Try adding people to the technical support department or to moderation so that people don't just get banned? WELL, YOU'RE A POOR COMPANY THAT CAN'T AFFORD TO HAVE PEOPLE WORKING AT WORK. ONLY 2 BOTS ARE ALL YOUR TECH SUPPORT THAT DON'T RESPOND TO ANYTHING
@bTrudeau_ Ещё они сказали похер на русскую локализацию. Ладно ещё что озвучки нет но вы серьёзно? У вас нет бюджета что бы перевести с английского на русский? Треть настроек так же имеет только технические названия из кода вместо нормальных
@discord Perhaps because the people who might have wanted to buy it were banned by your AI moderation for violating “Child Safety” didn’t think about that? Or maybe it’s because you don’t have technical support and there are only 2 bots?
@perryatdiscord it’s like a miracle — if you put someone in charge who you can talk to, who you can explain and prove the situation to, unlike an AI, then that would be better for compliance British laws.
@perryatdiscord They could hire 20 people, 10 each for the technical support department and moderation. Yes, it would be slow, but at least you could challenge them if they were wrong, instead of just banging away at a bot with answers based on keywords on the forum TECHNICAL SUPPORT. And yet
@Freitag82582763@AteoBreaking А мы уже у нас износ ЖКХ. Где то 50% от всех труб и прочего уже износились иногда до 80% доходит так что даже стараться не надо
@discord_support As a support service, can you, for example, help people resolve issues related to their accounts and your AI moderation, or is all the work you want to do just being a promotional bot for updates?