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Wo könnten wir sein, wenn wir unsere gesamte Energie auf Fortschritt und Wohlergehen von Menschen fokussieren würden anstatt darauf, wer den besten imaginären Freund hat oder die höchsten Gewinne durch Zerstörung erzielen kann?
I usually enjoyed flying with @TurkishAirlines, but when it comes to support it is a desaster. I flew from Istanbul to Cancun. I booked a direct flight. My wife is disabled so we only have one luggage so I can help her walking. We had 27kg and two times 23kg free.
1/5
So again I contacted the Airline support only to get a notice that they don't see anything wrong and again just close the ticket.
Never again @TurkishAirlines
That really sucks and is not a way to treat disabled people.
#news#turkishairlines#vacation#holiday
5/5
@relation23h And again the issue has been closed. I just posted to @TurkishAirlines that I booked a flight from Istanbul directly to Cancun which has been confirmed as such and I get the following answer. Check the screenshot. I never booked a flight to Mexico City or a stop in between...
@relation23h@TurkishAirlines Second thing was the luggage. Why is it free in the way to Cancun, but we were charged on our way back for the same luggage weight. 90€ overweight fee in Cancun. 0€ in Cologne. Same luggage. Same weight. I have to help my wife walking. So we have only one.
@relation23h@TurkishAirlines It is all precisely described in the posts. We booked a direct flight and got the landing in Mexico City. For cleaning my wife had to stand for two hours although she is 100% disabled due to cancer and cannot stand alone. We got the wheelchair service booked.
@TK_HelpDesk@TurkishAirlines As you can see nothing has happened. You see no problems in a cancer patient that can barely walk having to stand two hours? Really?
As I said that is the last time I ordered #turkishairlines. Never again. You should be ashamed.