@KenyaPower_Care Problem is the technicans that collected the transformer want a bribe in return for the service, do you mean to tell me a whole institution like your lacks an extra transformer incase of a fault
That we need to wait up and issue bribes for services we pay for?
@KenyaPower_Care we have a problem in Eastleigh section 3 behind Hass petrol station. Ac no. 21322219
There was a faulty transformer that was collected on Thursday last week and until now nothing has been done
In this day and age we have been in darkness for a week
Unacceptable
@KenyaPower_Care how long does a refund take?
It's been 2 whole months of ups and down and now I don't get any response
I have gone to the extent of personally visiting the mlolongo office and they sent someone over that's 3 weeks ago
How long shld I keep waiting?
@KenyaPower_Care its frustrating to say the least, we are experiencing constant power outages on beijing Road lasting more than 12hrs sometimes even 24hrs and your mlolongo office is rude and non responsive.
@KenyaPower_Care@KenyaPower I have paid for tokens and not received them yet. Please assist ASAP. PC86H1XI66 Confirmed. Ksh1,000.00 sent to KPLC PREPAID for account 14107038763 on 8/3/21 at 8:20 PM