@lamb1no Hi there. Sorry to hear that it has been a while since you have been updated. The latest update we have received is that there should be a break in the weather after 16:00/16:30 hours to be able to berth ^Dave
@OdharnaithD Hi there. Unfortunately, due to the weather the Stena Adventurer 10:15 hours sailing is not due to depart until around 16:30 hours. Apologies for any inconvenience caused ^Dave
@lottielawlor Hi there. Sorry for the disruption due to the adverse weather. We are awaiting a further update as to when the vessel will be able to berth and as soon as we have any information this would be communicated out to affected passengers. Apologies for the inconvenience caused ^Dave
@SGobhann Hi there. Thank you for taking the time to share your wonderful feedback 🎉👏🛳️. We'll make sure your kind words are passed on to Erica and our management team onboard. Have a great day 😀👍 ^Dave
@andrewheeney1 Hi there, unfortunately, we’re unable to hold check-in open beyond the stated closing time, as check-in times are strict for operational reasons. If you do miss the sailing, we can amend your booking to the next available alternative sailing. Thank you for your understanding. 1/2
@CiaraHuxley Hi Ciara. Sorry to hear this, we have contacted our port travel teams to get the pages updated. The sailings were running around 30 minutes delayed. Apologies for any inconvenience caused ^Dave
@andycrosbie300 Hi there, thanks for getting in touch. For more information about accessible travel, please visit our Accessible Travel guide: https://t.co/vOeXfvJpFR If you need any further assistance, please contact our team on +44 3447 707 070. Thanks ^Emily
@JohnTillUK Hi John. Thanks for getting in touch. We're sorry to hear this was disappointing. Our overnight Liverpool to Belfast service has offered breakfast rolls rather than a full cooked breakfast for some time now. We appreciate your feedback and will pass it on to our team ^Dave
@missbikerni Hi. Thanks for getting in touch. We're delighted to hear our teams went the extra mile to help. We'd love to pass your compliments on to the right colleagues. Could you please send us a DM with your sailing details or booking reference number? ^Dave
@rpmscout Hi there. Im sorry to hear you did not have the best experience, we do strive to make all of our processes better. We would appreciate it if you are able to complete our form online and put the 'nature of query' down as 'suggestion of improvement' and put your suggestion in 1/2
@lynnegibby Hi there, thank you for reaching out. I'm sorry to hear about the situation, please could you PM us with the case number for the complaint? Thank you! ^ Charlotte