@matsashley Hi there. Thanks for getting in touch. Could you please DM through your booking reference number or route, date and time of sailing and we can check with our onboard team? ^Dave
@devonbelle Hi there. Sorry to hear of the issues you experienced onboard and apologies for any inconvenience caused. Please contact our customer services team via the contact form on our website at https://t.co/s1qyNktuAS ^Dave
Some sailings between Belfast & Cairnryan will operate at slightly different times from 29 Jun - 30 Aug. A sailing you've always taken may depart earlier or later. Click👉https://t.co/7Bokv0d4P9 for the latest sailing info, Click👉https://t.co/3SAIOf4tdN to view our timetable.
@SGobhann Hi. Thank you for taking the time to share this lovely feedback 😊. We're sorry to hear there was an issue, but we’re so pleased Rebecca was able to help and make things right for you. She’ll be delighted to hear your kind words—we’ll be sure to pass them on ^Dave
@GingaGill Hi there, thanks for getting in touch. We understand the confusion and appreciate the feedback. We’ll pass your suggestion about using “Passenger 1” and “Passenger 2” onto our website team 😊. Thanks, ^Katie
@RickyF_18 We have added a link to the EV charger website (Holyhead Clock tower) and there is an app you can download. If you do use this charger there is also a QR code there to scan so you do not incur parking charges as this is in a short stay car park area https://t.co/tSym5jeJS0 ^Dave
@TheGenghisKen Hi there, thanks for reaching out. We’re sorry to hear you’ve been affected by a cancellation. Please contact us directly via DM so we can assist you further. Thanks ^Emily
@justgigi2021 Hi there. Thanks for getting in touch. If this is for our Belfast to Cairnryan route then we do advise checking in around 60 minutes prior to departure and check in will close 30 minutes prior to departure at the very latest -Dave
@naomi_on_line Hi Naomi. Thanks for getting in touch. The fare for the child is free and will show as a discount but there is an environmental fee which are charged for every passenger which is payable -Dave
@cyclingbetting Hi there, thanks for getting in touch. The Clubcard offer is a special promotional fare with its own specific terms and conditions, and availability can be limited on certain sailings. Although our pricing is generally based on Flexi fares, this can vary depending on demand 1/2