Steph Burg

Principal Group Engineering Manager on the Office ES team at Microsoft in charge of developer experience. But mostly just tweeting about food & kids. She, her.

[Steph Burg @stephburg]

I thought about deleting my Twitter account but never did. Maybe I still should. But in keeping with the theme of my last N posts, I’m on maternity leave again, this time with baby number four, another clone.

[Steph Burg @stephburg]

@BrightHorizons Totally!

[Steph Burg @stephburg]

@BrightHorizons I’ve been on hold a total of 3.5 hours over the last three days trying to cancel my in home backup care reservation so someone else can take it and no one ever picks up the phone. When I try to use the website it says I need to call and won’t let me log in.

[Steph Burg @stephburg]

It would appear as though weekday morning Montlake traffic went to shit while I was on maternity leave. Will be interesting to see how much more my morning commute degrades after the new bridge and lid construction starts ...

[Steph Burg @stephburg]

@AirbnbHelp Why not respond to your five other DMs from last week about this?

[Steph Burg @stephburg]

Back in the swing of things in good ol’ corporate America. I love it when I happen to have a lunch meeting that provides me with food 🥳

[Steph Burg @stephburg]

Hey @AirbnbHelp, I’ve now been told both over DM and over email to go through the process that is being offered up in the app to reset my account. I don’t know what other way to say “I can’t do that because as soon as I enter the verification code I’m sent back to step 1.”

[Steph Burg @stephburg]

Well @AirbnbHelp, it’s now been 8 hrs since you locked me out of my @Airbnb account w/an infinitive reverification loop. You asked for DM. 4hrs later you promised to send email. 4hrs after that, I’m still waiting for email. I’m a superhost unable to host. https://t.co/vGaUXuCLnQ

[Steph Burg @stephburg]

Hey @Airbnb, I’m a superhost locked out of my account because I’m in an infinite loop of getting this message, being texted a verification code, entering it, and then being given this message again. And now I can’t respond to the messages of someone arriving Monday.

[Steph Burg @stephburg]

@peidran @AirbnbHelp I’m mobile-only right now and mobile browser auto-redirects to app. I’ve tried hard resetting the app, but not uninstalling it and trying on mobile safari.

[Steph Burg @stephburg]

Hey @Airbnb, I’m a superhost locked out of my account because I’m in an infinite loop of getting this message, being texted a verification code, entering it, and then being given this message again. And now I can’t respond to the messages of someone arriving Monday.

[Steph Burg @stephburg]

@AirbnbHelp Hi. It’s me again. Your friendly engineering manager customer. It’s now been 2.25 hours since you asked me to DM you information so that you could unlock my account and get me back to coordinating with my guests. I have become rather disappointed :/

[Steph Burg @stephburg]

@AirbnbHelp Hi again. It’s been an hour and 20 minutes since I sent the requested information. Can I get an update on what the next steps are so that I can message my guests? We have some coordination to do before they arrive and I’m being a pretty shitty superhost right now ...

[Steph Burg @stephburg]

@AirbnbHelp Done!

[Steph Burg @stephburg]

I made a salad family

[Steph Burg @stephburg]

GET IN ME. An entire head of romaine, a chicken apple sausage, cucumber, strawberries, pomegranate seeds, cherry tomatoes, shredded Colby jack, candied pecan pieces, and Dijon honey mustard dressing.

[Steph Burg @stephburg]

“Sleep? Surely you jest.”

[Steph Burg @stephburg]

I may have a minivan but I can parallel park the shit out of it.

[Steph Burg @stephburg]

50 minutes later. Child is still not asleep. Continues to stare into my soul while pacifying himself.

[Steph Burg @stephburg]

Child. Go the fuck to sleep.