@surfshark This is a misleading representation and a form of negative-option billing, contrary to the “general impression” standard under the Competition Act (s.52 and s.74.01). I have requested the Competition Bureau review your renewal notices & billing practices for deceptive marketing.
I got this note from @surfshark
Since I no longer need for a VPN, I did nothing. They stated: “Your subscription expires tomorrow”… unless I updated my credit info, which I did not.
But my out of date credit card has been charged… so they lied.
Cancel @surfshark
@surfshark This contradicts the explicit representation in your email. Your customer service later claimed that auto-renew was still active, regardless of the message you sent.
@glen_mcgregor Canada must cancel the F-35 Fighter Jet order immediately. It’s a no-brainer. We hadn’t imagined having to defend ourselves against the supplier of the jets, which, at the behest of their government, could be rendered inoperable since we don’t have full control of the software.